Compliance Management Lead

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. As a compliance management lead with Progressive Next, Inc. (one of the Level20 operating entities), you'll support the compliance program for new consumer lending, credit and banking businesses being brought to market. In this role, you'll own key components of the Compliance Management System (CMS), including compliance monitoring and testing, governance reporting, regulatory change management, complaints, and customer due diligence activities. You'll serve as a trusted advisor to initiative teams, providing regulatory guidance, identifying potential risks, and helping ensure compliance requirements are incorporated into new products, processes, and business decisions. At Level20 ( and Progressive’s growth incubator, we fuel growth for the company through the exploration and development of new-to-market products. Our team has the backing of Progressive, which gives us access to a larger resource pool than a traditional start-up. This hybrid role is based in Cleveland, Ohio, with in-office attendance as needed at our downtown Cleveland office (800 W Saint Clair Ave, Suite 200, Cleveland, OH 44113). Free parking is available. Must-have Qualifications A minimum of 10 years of related work experience (e.g., business, finance, compliance, law, ethics, or a related field) with a minimum of 7 years of experience in a regulated financial services environment (e.g., banking, consumer lending, fintech, or other regulated financial services supporting compliance, financial crimes, risk, audit, or operations) {OR} Bachelor's degree or higher in business, finance, compliance, law, ethics, or a related field and a minimum of 7 years compliance, financial crimes, risk, audit, or operations experience in a regulated financial services environment (e.g., banking, consumer lending, financial technology, or other regulated financial services) Preferred Skills Consumer lending compliance experience, including personal loans, auto loans, credit cards, or other consumer credit products Knowledge of Compliance Management Systems (CMS); expertise in complaints management, regulatory change management, financial crimes activities and customer due diligence Experience leading compliance monitoring and testing activities; proven ability to identify compliance risks, document findings and oversee corrective actions through resolution Expertise in compliance reporting, dashboards and metrics; ability to communicate findings and trends to leadership and governance committees Strong judgement and decision-making skills with the ability to influence and build credibility with business partners Compensation $100,000- $130,000/year Gainshare annual cash incentive payment up to 30% of your eligible earnings based on company performance Benefits 401(k) with dollar-for-dollar company match up to 6% Medical, dental & vision, including free preventative care Wellness & mental health programs Health care flexible spending accounts, health savings accounts, & life insurance Paid time off, including volunteer time off Paid & unpaid sick leave where applicable, as well as short & long-term disability Parental & family leave; military leave & pay Diverse, inclusive & welcoming culture with Employee Resource Groups Career development & tuition assistance Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership. Equal Opportunity Employer Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role. #J-18808-Ljbffr Progressive Insurance