Quality Assurance Manager

Cupertino, California, United States Operations and Supply Chain Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! The people here at Apple don’t just build products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it! Description Join our dynamic Product Operations team. We lead the Operations technical teams during the development of the next generation products. As the technical lead for a product line, you will partner closely with multi disciplinary teams during all phases of development to enable product success. In this position, you will have responsibility for products prior to launch, with the goal of enabling strong quality during the development cycle. This position partners with engineering, product development, reliability engineering operations, AppleCare, and component teams. Strong Quality engineering skills in technical, statistical knowledge, Failure analysis, Exec presentations, and program management experience are essential. To be a successful team member within Product Operations you will partner with the Operations technical team (DFx, DFm, Test, SQE, PQE and others) during product development and high volume production. As a technical advisor for the product line, you will partner closely with Engineering throughout the lifecycle of development to enable operational success through to mass production. Responsibilities Support technical readiness for during program development cycle Drive project quality issues with material, process, fixtures, equipment etc. during the new-product phase to enable delivery of a mature product and manufacturing process into mass production Utilize DOE, FMEA, and other industry-standard tools to proactively identify and address risks and optimize process parameters Establish quality programs and process control plans for early detection of issues and to ensure the highest level of quality and reliability is consistently delivered Manage the Product Quality Plan (PQP), innovating as needed to ensure robust quality for new products Develop and implement new technologies to improve production quality, capacity, and efficiency Succinctly communicate technical updates to the executive team Own product quality strategy and execution Manage the quality processes at the OEMs, including Incoming Quality Control (IQC), Outgoing Quality Control (OQC), Ongoing Reliability Testing (ORT) Ensure contract manufacturers are prepared for pre-production builds Evaluate prospective suppliers regarding quality management Incorporate lessons learned from sustaining / shipping products into design and process improvements for next-generation products Work with commodity managers and supplier quality engineers to ensure component quality & reliability; make recommendations to improve design/test International travel up to 25% Minimum Qualifications BS in Mechanical, Electrical, Industrial Engineering or equivalent 10+ years of experience is Quality Engineering in a Manufacturing setting Preferred Qualifications MS in Mechanical, Electrical, Industrial Engineering or equivalent Laser-focused on the smallest details and able to use data forensics to solve complex manufacturing assembly quality issues Proven experience in one or more of the following subject areas: New Product Introduction / Design Engineering / Manufacturing Operations consumer electronics Good understanding of electronic assembly processes Solid understanding of statistical analysis and production control processes Knowledgeable in data analysis and interpretation ; Tableau scripting and JMP scripting knowledge is preferred Experience partnering with international contract manufacturers in mass production; experience traveling to manufacturing sites Must be a self starter with innovation, integrity, and attention to detail Outstanding communications skills At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $163,500 and $246,200, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant. At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong. Apple accepts applications to this posting on an ongoing basis. #J-18808-Ljbffr