Pennsylvania Licensed Customer Financial Specialist

Working remotely in a full-time capacity, the Pennsylvania Licensed Customer Financial Specialist will manage inbound and outbound calls in a call center environment, providing comprehensive support to patients regarding billing, accounts receivable functions, and financial assistance programs. Key responsibilities Provide one-stop service for patients by addressing issues related to billing and financial processes Perform accounts receivable functions, including cash collection, account resolution, and management of financial assistance programs Educate patients on billing, insurance, and regulatory issues while ensuring compliance with relevant policies and regulations Required qualifications High School Diploma or Equivalent (GED) required Minimum of 1 year of related work experience required Minimum of 1 year of customer service experience preferred