Field Sales Application Engineer

Field Sales Application Engineer

Location: Santa Clara, CA, US, 95054 Business Unit: Zygo

Are you ready to collaborate with leading experts in optical engineering and contribute to the next level of precision and excellence? At Zygo, your skills and insights will be integral to our core values of curiosity, collaboration, and persistence. For over 50 years, Zygo Corporation in Middlefield, CT, has been a global leader in designing and manufacturing advanced optical metrology systems, ultra-precise optical components, and complex electro-optical systems and assemblies. Join our team, where your expertise will drive cutting-edge solutions, address complex technical challenges, and uphold the highest standards of precision and safety.

As a US Field Sales Application Engineer, you will confidently apply your technical expertise and attention to detail to drive new business, provide critical applications support to customers, and collaborate closely with various teams across sales, product management, engineering, production, purchasing, and quality to deliver consistent results by understanding customer requirements, solving application challenges, and ensuring effective communication.

Key responsibilities:

• Act as a partner to field sales in crafting solutions for our customers.
• Partner across functions to document, plan, coordinate, and execute experiments to validate customer use cases.
• Communicate test results to customers or their representatives via email, teleconference, or face-to-face meetings.
• Qualify new applications through analysis or experimentation
• Create and document technical content.
• Support sales team as the product expert.
• Represent ZYGO at trade shows and conferences.
• Address incoming technical or service inquiries from customers in a timely manner.
• Train customers on basic technology, systems design, and product use.
• Assist customers with setup and integration of our products, including optical alignment and establishing communications, both on site and remotely.
• Represent the voice of the customer during internal meetings.

Required skills and qualifications:

• B.S. or M.S. in Engineering, Optics or Optical Engineering
• Proven knowledge of, or experience in optical metrology, design engineering and manufacturing, preferably with Interferometry.
• Demonstrated ability to communicate complex technical information clearly and succinctly, work collaboratively with a team, cross-functionally at clock speed.
• Your intellectual curiosity, customer focus and drive to achieve.
• A data-driven and detail-oriented approach
• Your accountability and responsibility for self and others
• A collaborative approach to getting things done.
• An ambitious nature and proactive communication style
• Willingness to travel up to 60%.

Bring your passion, commitment, and curiosity to Zygo, where our valuescuriosity, collaboration, persistence, confidence, problem-solving, and safetyguide every step of our journey. Grow with us as we work together to solve complex challenges, inspire confidence, and make our world a safer, better place.

Compensation:

Employee Type: Salaried Currency: USD Salary Minimum: 100,000 Salary Maximum: 120,000 Incentive: Yes