Traffic Lead

We are currently hiring a Traffic Lead at our Romeoville, IL, distribution center. The posted compensation range for this position is $21.00-$25.00/hr. Final compensation will be determined based on the candidate’s skills, experience, and qualifications. MAT Holdings Inc. and its subsidiaries offer a complete benefits package that includes medical, dental, vision, and disability insurance after 60 days of employment Paid Time Off (PTO), including paid vacation, sick days, and paid holidays 401k Retirement Plan + Company Match Wellness Programs, including fitness reimbursements and mental health support Health Savings Account (HSA) and Flexible Spending Accounts (FSA) Voluntary Life / AD&D, Employer Provided Life/AD&D and more Job Description Job Summary This multipurpose role will coordinate the outbound scheduling of freight out of the distribution center. This role is responsible for enabling an efficient day‑to‑day transportation operation by building and coordinating all weekly shipments, courier tracking, gathering information, absentee coverage, and communication. Provide the Director with daily updates on any issues with shipments, late orders, or other transportation‑related matters. Route, schedule, and prioritize weekly shipments based on requested delivery dates and warehouse workload. Build and plan weekly customer shipments (load planning) that maximize cube/weight goals. Plan, direct, and coordinate the transportation operations within an organization or the activities of organizations that provide transportation services. Knowledge of principles and processes for providing customer and personal services, including customer needs assessment and evaluating customer satisfaction. Knowledge of administrative and clerical procedures and systems, such as word processing, managing files and records, designing forms, and other office procedures and terminology. Coordinate and plan intercompany transfers in a cost‑efficient, timely manner. Interface with sales divisions, customer service, carriers, and other internal and external customers on the resolution of shipment issues. Assign carriers to weekly shipments based on budget/rate lane parameters. Route, schedule, and prioritize weekly shipments based on carrier transit times and warehouse workload. Track and trace shipments to ensure on‑time deliveries. Plan and schedule appointments for weekly truck shipments based on customer service orders and required delivery dates. Aid in the monthly review of carrier performance. Help determine invoice discrepancies with carriers. Ascertain industry/logistics best practices to identify new and unique programs that differentiate the customer from the marketplace and drive customer satisfaction. Responsible for internal communications and presentations related to key performance metrics, program updates, and ongoing program information. Trains and evaluates employees to enhance their performance, development, and work product; addresses performance issues and makes recommendations for personnel actions; motivates and rewards employees. Ensure that the Outbound Department understands and accepts customer guidelines and requirements for all logistics operations, including compliance and shipping errors. Manage ongoing partner relationships. Conduct root cause analysis and problem resolution for all logistics operations. Serve as liaison with all internal and external partners for daily operational activities. Track, analyze, and communicate key performance metrics. Maintain sufficient backup training to support the Transportation Coordinator’s absence. Work with the Warehouse Manager, Outbound Manager, and Inventory Manager and counterparts to share best practices and core strengths. Provide monthly reports to the Operations Manager on carrier performance, on‑time delivery, and other data as requested. Assist with special projects as needed. Qualifications Excellent oral and written communication skills required. Demonstrated ability to work well in a team environment, take initiative, work independently, and communicate effectively at all levels of the organization. Must be able to manage multiple projects in a fast‑paced environment. Highly detail‑oriented with the ability to handle shifting deadlines and priorities. High level of commitment, sound judgment, great follow‑through, and initiative. Adaptability to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; deals with frequent change, delays, or unexpected events. Punctuality—consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time. Dependability—follows instructions, responds to management direction, takes responsibility for own actions, keeps commitments, and commits to long hours of work when necessary to reach goals; completes tasks on time or notifies the appropriate person with an alternate plan. Education / Experience High school diploma or G.E.D.; college degree preferred. Basic knowledge of load planning with a large‑scale ERP or TMS platform. Basic knowledge of DOT regulations (hours of service). Basic knowledge and understanding of trip planning (geography). Proficient in using all Microsoft Office products. Work history of prioritizing and communicating work streams in a fast‑paced logistical environment. Additional Information All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr MAT Holdings, Inc