Data Center Technician | Network Support & Live Troubleshooting

Job Description

Job Description

Pay: $20.00 - $32.00 per hour

Job description:

Job Summary

LINX is hiring a Data Center Technician for network support inside hyperscale facilities. This isn't new-build installation work, it's rack and stack, cable routing, and live network triage on equipment that's already in production, working directly with network engineers to test, validate, and resolve issues in real time.

You'll be hands-on with servers, switches, SFPs, and fiber end-faces, logging your work in Excel, and following strict grounding, safety, and data security protocols inside a restricted-access environment.

Where This Role Fits at LINX

Technician I → Technician II → Technician III → Lead Technician → Foreman → Superintendent → Project Manager → Senior Project Manager → Program Manager → Operations Manager

What You'll Be Doing

Live Network Support & Troubleshooting

• Perform installation, troubleshooting, and maintenance of data center hardware, including servers, switches, and related network equipment
• Conduct live network triage and fault isolation, including issues with uplinks, downlinks, ports, and connectivity
• Interface directly with network engineers and project teams to test, validate, and resolve network and hardware issues
• Install, replace, and support network components such as SFPs and other interfaces

Installation & Cable Management

• Execute rack and stack activities, route fiber and copper cable, and install equipment correctly in active data center environments
• Clean and inspect fiber end-faces to maintain quality and performance standards

Documentation & Reporting

• Monitor network activity and review port status using data center systems and tools
• Create, update, and manage Excel spreadsheets for network mapping, tracking, and reporting
• Maintain accurate documentation and communicate findings to data center project managers, engineers, and customers

Site & Safety Compliance

• Follow established grounding standards, safety protocols, and data center best practices
• Handle sensitive customer information in compliance with NDAs, security policies, and restricted-access requirements
• Support multiple job sites as needed, staying organized and consistent across different environments

Minimum Requirements

• Hands-on experience installing devices and cabling into live server racks using copper, power, and fiber, and patching fiber/copper cables from network racks to servers with limited supervision
• Minimum 1year of hyperscale data center experience
• Able to terminate a jack, pull cable, and work a 90-degree bend proficiently with limited supervision
• Can install, terminate, and test CAT5e, CAT6, CAT6a, fiber optic, and coaxial cabling systems proficiently, including with Fluke DSX-600/8000 cable certifiers
• Comfortable with live network troubleshooting fundamentals, identifying issues with uplinks, downlinks, ports, and connectivity, and working directly with network engineers to resolve them
• Proficient with Excel and standard computer systems to log test results, monitor network activity, and maintain accurate documentation
• Able to work on ladders and use power tools; able to lift, carry, and set up a 50-pound box or ladder
• Must own a complete set of personal low voltage hand tools (snips, strippers, screwdrivers, wrenches)
• Available to work 2nd or 3rd shift, overtime, and under deadline pressure
• Must pass a 7-year criminal background check, pre-employment drug screen, and physical
• Valid driver's license, reliable transportation, and current auto insurance
• Professional working proficiency in English, written and verbal

This Role Is Probably Not Right For You If

• You don't have experience with low voltage cabling or live rack-and-stack work
• You're a pure remote NOC/help desk background without hands-on hardware and cabling experience on-site
• You're not comfortable working inside a restricted-access, live production environment under NDA

Preferred

• BICSI Technician or Installer certification, Copper or Optical Fiber
• Manufacturer certifications for installation and maintenance (Fluke, Fujikura, Sumitomo, Corning, Hilti)
• High school diploma

Compensation & Benefits

Pay Rate:

$20.00 - $24.00 / hour - Tech I
$24.00 - $28.00 / hour - Tech II
$28.00 - $32.00 / hour – Tech III

Benefits :

• 401(k) with 50% employer match on the first 5% contributed
• Medical, dental, and vision insurance with FSA and HSA options
• Short and long-term disability coverage
• 3 weeks PTO (vacation and sick combined)
• 8 paid holidays
• Manufacturer training and certification support
• Structured advancement path toward Lead Technician

About LINX

Founded in 2003 by working industry practitioners, LINX has grown from a single Denver office into a national commercial low voltage contractor, with active markets around the country.

Our Data Center division supports live, operating hyperscale facilities, running category cable, coax, and fiber and troubleshooting network hardware in real time to keep the compute capacity our customers depend on online. As LINX's hyperscale footprint grows, this is where technicians who can work precisely under pressure in a live, secure environment build a career.

Equal Opportunity Statement

We are an Equal Opportunity Employer and value diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.

Posting Deadline

This job posting is open until filled and may close at any time without notice.

Benefits:

• 401(k)
• Dental insurance
• Health savings account
• Paid time off
• Referral program
• Vision insurance

Experience:

• hyperscale data center : 1 year (Required)

Work Location: In person

Join a team that connects people through technology. We design, install, and support commercial network cabling for data centers, multimedia, security, and wireless systems.

In 2003, industry experts founded LINX to create the workplace they wanted—one built on integrity, teamwork, and innovation. These core values drive us daily, shaping a culture where employees grow and take pride in their work.

Headquartered in Denver, CO, with regional offices in Chantilly, VA; Seattle, WA; Salt Lake City, UT; San Antonio, TX; Atlanta, GA; Cheyenne, WY; and Des Moines, IA, we’re growing fast! With AI, remote work, and digital transformation accelerating, now is the time to build your future with LINX.

Company Description

Join a team that connects people through technology. We design, install, and support commercial network cabling for data centers, multimedia, security, and wireless systems. \n\nIn 2003, industry experts founded LINX to create the workplace they wanted—one built on integrity, teamwork, and innovation. These core values drive us daily, shaping a culture where employees grow and take pride in their work. \n\nHeadquartered in Denver, CO, with regional offices in Chantilly, VA; Seattle, WA; Salt Lake City, UT; San Antonio, TX; Atlanta, GA; Cheyenne, WY; and Des Moines, IA, we’re growing fast! With AI, remote work, and digital transformation accelerating, now is the time to build your future with LINX.