Customer Service and Sales Associate

Job Description

Job Description

Be Supported as You Pursue Your Career in Wellness 

At Massage Envy Indian Trail, we encourage your passion, empower your growth, and value YOU. As a team, we're committed to delivering excellent experiences and growing our member base to help more people on their wellness journey. This is a sales performance based and goals oriented position .

 

Perks & Pay: 

• Competitive base pay of $13.00-15.00/hour (based on experience) plus commissions on memberships and packages.
• Paid time off for full-time employees
• 25% off all services and products

 

Qualified Candidates: 

• Have previous membership or consultative sales experience (preferred) 
• Are critical thinkers with excellent math and computer skills and the ability to multitask 
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

 

Day-to-Day: 

• Provide outstanding customer service and help everyone feel valued and understood 
• Promote the value of Self Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program (memberships), booking clients for future services, upselling services and encouraging homecare retail purchases based on service provider recommendations 
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions 
• Help grow and retain a client base both in-person and through phone/email outreach 
• Able to comfortably stand for long periods of time.

 

Culture & Support: 

• Award programs (like Sales Associate of the Year)
• Trained leadership that is invested in YOUR success 
• A caring, supportive community of other professionals that uplift each other and share knowledge 

 

Job Type & Schedule: 

• Part-Time Positions Available
• Day Shift, Evening Shift, Weekends, Holidays

 

Do you have a passion for helping others? Are you looking to take your career to the next level? Join our team and get the support you need to build your skills, embrace your purpose, and grow your career. Apply today – we can’t wait to meet you!

 

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location