Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Service Team Member

El Pollo Loco

At El Pollo Loco, passion is always on the menu-and as a Service Team Member, you bring the flavor to life. Whether you're greeting guests with a smile, assembling craveable orders, or helping prep our fire-grilled favorites, you're the spark behind the scenes serving up unforgettable experiences. Ready to grow with us and ignite your flamin' good career? Apply now!

POSITION PURPOSE:

The Service Team Member ensures "Best in Class" customer service from start to finish. Responsibilities include helping prepare delicious food, maintaining cleanliness, greeting/helping customers with their orders, processing orders efficiently, suggestive selling, handling payment/cash transactions accurately and professionally.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Work collaboratively with restaurant team members and management to achieve operational goals, maintain a positive work environment, and uphold company standards.
  • Greet and assist customers with their orders in a friendly and helpful manner.
  • Continuously strive to meet or exceed customer expectations and satisfaction.
  • Assist in preparing food items in strict compliance with company recipes and procedures. May include, but not limited to, the preparation/assembly of various menu items, shredding chicken, preparing salsa/dressing, and condiment packing.
  • Process and assemble customer orders efficiently, ensuring accuracy and timeliness.
  • Use suggestive selling to complete the customer experience and increase sales.
  • Perform other duties as assigned by management to support restaurant operations.
QUALIFICATIONS - EDUCATION, EXPERIENCE, LICENSE/CERTIFICATIONS:

To perform this job successfully, an individual must be able to satisfactorily perform the essential functions of the job. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions of the job. The requirements listed below are representative of the education and/or experience required.


Certifications

Obtain Food Handler Certification promptly upon hire, adhering to EPL policy and state regulations.

Education/Work Experience:

Previous experience in customer service or food service is preferred but not required.

What's in it for you?
  • Competitive pay
  • No overnight hours
  • Employee discount on food
  • Excellent career growth potential (we promote from within)
  • Flexible Schedule: Full-Time or Part-Time hours
  • Medical, Dental, and Vision Insurance *
  • Paid sick time
  • Employee Assistance Program
  • Flexible spending accounts, Legal Insurance, and Pet Insurance *
  • 401(K) plan with match and immediate vesting (must be at least 21 to participate)
  • Discounts on theme parks, movie tickets, sports events, hotels and more...

* Eligibility for these benefits is based on the number of average hours worked per week within a 12-month period.

Why work for us?

When it comes to our people, our motto is: Let them cook. In fact, we see you as our secret ingredient. While our chicken is fire, it's our people

Who set us ablaze. You're the ones bringing the passion, ideas and energy-the flavor-whether cooking in the restaurant or working in the support center. That's why we take pride in providing a place where you can express, develop and belong... all while enjoying a healthy balance. Here, fire-grilled chicken makes flamin' good careers.

The pay range identified is the hourly or salary rate El Pollo Loco expects to pay for the posted position. This range does not include any benefits or bonus opportunities that might be available for the position based on position and eligibility criteria. Individual pay will vary based on a variety of factors including years of experience, industry experience, education, geography, etc.
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Service Team Member in Montclair, CA vacancy
  • $16 - $19 per hour

     ...Overview Our Kitchen, or as we like to say at Chili's our Heart of House, Team Members are responsible for setting the pace for a great shift, every shift. They provide dependable, fast service that is absolutely Chili's. If you take pride in great team work, then we... 
    Suggested
    Full time
    Part time
    Casual work
    Immediate start
    Flexible hours
    Shift work

    Chilis

    Upland, CA
    18 hours ago
  • $18 - $21.2 per hour

     ...Store - S.DG-CLAIREMONT MESA, CA Deliver friendly customer service, help customers shop our store, and find what they’re looking...  ...project a positive image and serve as a role model for other Team Members Cross trained in Custom Framing selling and production Other... 
    Suggested
    Part time
    Local area
    Flexible hours
    Night shift
    Early shift

    Michael's Inc

    Claremont, CA
    4 days ago
  • $16.9 - $22 per hour

     ...them to produce every day. Focus on delivering great customer service to secure store's financial success. Superior will not inquire...  ...our communities, and creating growth opportunities for our team members. Our culture is grounded in four core values - Integrity, Service... 
    Suggested

    Superior Grocers

    Pomona, CA
    4 days ago
  • $40k - $50k

     ...Job Title Customer Service Representative Benefits Bonus based on performance Company parties Competitive salary Flexible...  ...resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support... 
    Suggested
    For contractors
    Flexible hours

    Maria Feria - State Farm Agent

    Chino, CA
    2 days ago
  • $45k - $70k

     ...Customer Relations Representative - State Farm Agent Team Member Full Time in Claremont, CA Bonus based on performance Health insurance...  ...Relations Representative Eric Martinez Insurance & Financial Services, Inc., you will generate the kind of exceptional client experiences... 
    Suggested
    Full time
    For contractors

    Ericmartinezinsurance

    Claremont, CA
    1 day ago
  • $18 - $20 per hour

    Service Center Chino Valley JOB SUMMARY Caliber Collision has an immediate job opening for an Auto Painter Helper to efficiently prepare vehicles for painting in cooperation with the Auto Painter to ensure efficient workflow. Duties may include sanding and buffing and... 
    Hourly pay
    Weekly pay
    Immediate start

    Caliber Collision Centers

    Chino, CA
    1 day ago
  •  ...We're Hiring! Our team works hard to reach our goals together as a team and have fun while we are doing it! If you want to work in...  ...dreams. We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance,... 
    For contractors
    Work at office

    Isaias Guzman - State Farm Agent

    Montclair, CA
    3 days ago
  • $14 - $18 per hour

    McDonald’s is seeking Crew Team Members to assist with daily restaurant operations including customer service, food preparation, and maintaining restaurant cleanliness. Crew Members may work in the front counter, drive-thru, or kitchen depending on shift needs. Responsibilities... 
    Hourly pay
    Full time
    Part time
    Flexible hours
    Shift work
    Night shift

    McDonald's

    Claremont, CA
    5 days ago
  • $16.9 - $17.9 per hour

     ...seeker or a place to build an exciting career. Our Cast Members are empowered to provide the greatest service anywhere through cross-training in a variety of...  ...requirements and most importantly to protect the health of our teams and guests. #Diversity #Inclusion #Culture The... 
    Bi-weekly pay
    Hourly pay
    Full time
    Temporary work
    Part time
    Local area
    Immediate start
    Shift work

    CHUCK E CHEESE

    Chino, CA
    2 days ago
  • $20 per hour

     ...us know your availability. Add a cover letter to help us get your unique personality. Our Restaurant Customer Service / Cashier / FOH Crew Member / Team Members are the face of our company and are the first step in providing quality service and hospitality to our guests... 
    Hourly pay
    Full time
    Part time

    Chick-fil-A - Colonies Crossroads

    Upland, CA
    24 days ago
  • $16.9 - $17.9 per hour

     ...seeker or a place to build an exciting career. Our Cast Members are empowered to provide the greatest service anywhere through cross-training in a variety of...  ...requirements and most importantly to protect the health of our teams and guests. #Diversity #Inclusion #Culture The... 
    Bi-weekly pay
    Hourly pay
    Full time
    Temporary work
    Part time
    Local area
    Immediate start
    Shift work

    CHUCK E CHEESE

    Chino, CA
    18 hours ago
  • $16.9 - $19.7 per hour

     ...Store - LA-WEST COVINA, CA Deliver friendly customer service, help customers shop our store, and find what they're looking for....  ...project a positive image and serve as a role model for other Team Members Cross trained in Custom Framing selling and production Other... 
    Full time
    Part time
    Local area
    Night shift
    Early shift

    Michaels

    West Covina, CA
    4 days ago
  •  ...Job Description Job Description JOB TITLE: Team Member (TM) - Service Champion SUPERVISOR: Shift Manager (SM), Assistant General Manager (AGM), General Manager (GM), Area Coach (AC) STATUS: Non-Exempt BASIC PURPOSE A Team Member is someone who enjoys people... 
    Local area
    Shift work

    Taco Bell

    Pomona, CA
    a month ago
  •  ...Job Description Job Description Team Members   At CAVA, we make it deliciously simple to eat well and feel good every day. We are...  ...We lead with kindness. Our best work happens when we act in service of others.  Constant Curiosity: We are eager to learn, grow... 
    Hourly pay
    Full time
    Part time
    Local area
    Shift work

    CAVA - Azusa

    Chino, CA
    15 days ago
  •  ...spanning over a century. With 107 years and counting of dedicated service across Washington, Oregon, Idaho, Nevada, Utah, Arizona, and...  ...individuals who are ready to drive their careers forward as part of our team of Forklift Operators/Dock Workers. Are you ready to be a part... 
    Full time
    Shift work

    Oak Harbor Freight Lines

    Chino, CA
    4 days ago
  •  ...the most sincere and enthusiastic family members. The quality and integrity of the Buca family...  ...is the catalyst for commitment to the service of guests. Buca di Beppo is one of the...  ...Driver must be comfortable working in a team environment where they ensure the needs of... 
    Local area

    Earl Enterprises

    Claremont, CA
    2 days ago
  • $20 - $22 per hour

     ...Stock Ownership Plan (ESOP) & 401K with Company Matching. (Employees own 42% stock in the company.) E-Verify States Logistics Services Inc participates in E-Verify. All newly hired associates are queried through this electronic system established by the Department... 
    Contract work
    Relocation
    Monday to Friday
    Shift work
    Day shift
    Afternoon shift

    States Logistics

    Ontario, CA
    1 day ago
  • $20 - $23 per hour

     ...Claremont, where teamwork, respect, and service guide everything we do. We are seeking an...  ...Service Cook to join our Dining Services team and help prepare nutritious, high-quality...  .... You may also provide direction to team members in the Food Service Supervisor's absence.... 
    Hourly pay
    Full time
    Shift work
    Weekend work
    Weekday work

    Pilgram Place

    Claremont, CA
    1 day ago
  •  ...in caring for the individuals who care for our guests. Our most significant competitive advantage is our team members. We constantly strive to strengthen our service culture. Every team member knows they matter and owns a stake in our success, delivering hospitality... 
    Hourly pay
    Work at office
    Local area
    Flexible hours

    Compass Group USA

    La Verne, CA
    4 days ago
  •  ...and are dedicated to providing excellent service that makes a positive impact on the people...  ...career, help others, and be part of a team that strives to do good every day, you’ll...  ...customer experience. Collaborate with team members to achieve office objectives.... 
    Work at office

    Asseneth Marsala - State Farm Agent

    Upland, CA
    6 days ago
  • $18 - $25 per hour

     ...your career, help others, and be part of a team that strives to do good every day, you'll...  ...Care Manager to oversee day-to-day service operations and ensure a positive experience...  ...agent since 2002. We currently have 5 team members at our agency. We have 70+ years of combined... 
    Hourly pay
    For contractors
    Work at office

    Tony Freeman - State Farm Agent

    Claremont, CA
    18 hours ago
  • $24 - $27 per hour

     ...each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/...  ...where you can be home daily with no nights or weekends? Join our team today! Schedule: 1st Shift Monday to Friday 5:00 am - 1:30 pm... 
    Hourly pay
    For contractors
    Local area
    Monday to Friday
    Weekend work
    Day shift

    FERGUSON

    Pomona, CA
    2 days ago
  • $16 - $19 per hour

     ...Overview Our Kitchen, or as we like to say at Chili's our Heart of House, Team Members are responsible for setting the pace for a great shift, every shift. They provide dependable, fast service that is absolutely Chili's. If you take pride in great team work, then we... 
    Full time
    Part time
    Casual work
    Immediate start
    Flexible hours
    Shift work

    Chilis

    Upland, CA
    4 days ago
  • $22.5 - $33.75 per hour

     ...skills About DSPs Amazon partners with independent Delivery Service Providers (DSPs). You’ll work directly for X Speed Logistics ,...  ...who are inspired and motivated to work smart and work hard in a team environment. As a delivery driver, you will be the face of our... 
    Full time
    Part time
    Seasonal work
    Local area
    Weekend work

    X Speed Logistics

    Chino, CA
    15 days ago
  •  ...Can this possibly get any better? YES IT CAN! Like a Grilled Chicken Wrap, the SONIC Drive-In Restaurant Team Member position is a savory plethora of food service responsibilities rolled into one. You'll work Fountain & Frozen, Food Production, Grill, Fryer,... 
    Flexible hours
    Night shift
    Weekend work

    Sonic Drive In

    Pomona, CA
    5 days ago
  •  ...Team Member Team members are the initial contact between guests and Kids Empire. They are responsible for ensuring guest satisfaction...  ...Operate an IPAD Good communication skills, and customer service skills Work independently Read and write in English... 
    Daily paid
    Weekend work

    Kids Empire

    Montclair, CA
    1 day ago
  • $14 - $18 per hour

     ...stocking shelves, organizing merchandise, setting up displays, and maintaining store cleanliness. Associates may also assist with photo services, online order pickups, inventory tasks, and supporting the pharmacy area when needed. This position typically pays $14 to $18 per... 
    Hourly pay
    Full time
    Part time
    Shift work
    Night shift
    Weekend work

    CVS Corporation

    Ontario, CA
    4 days ago
  • $23 - $26 per hour

     ...Specialist who enjoys helping people and providing exceptional customer service. This position is ideal for someone who enjoys building...  ...Professional and dependable Able to work effectively in a team environment Bilingual skills are welcomed but not required... 
    Hourly pay
    For contractors
    Work at office

    Vicky Chen - State Farm Agent

    Chino Hills, CA
    5 days ago
  • $18 - $25.4 per hour

     ...Job Opportunity At Whole Foods Market Team members will have the exciting opportunity to be cross-trained and work throughout various...  ...the store. Responsibilities Provide exceptional customer service and address needs of customers in a timely and effective manner... 
    Hourly pay
    Full time
    Part time
    Work experience placement
    Seasonal work
    Immediate start
    All shifts
    Night shift

    Whole Foods

    Upland, CA
    3 days ago
  •  ...Stock Team Member The primary responsibility of a Stock Team Member is to assist with freight flow process, backroom organization, salesfloor replenishment, and price changes. This position requires a high level of organization and a sense of urgency. Responsibilities... 
    Part time
    Shift work
    Weekend work
    Afternoon shift
    Early shift

    Kirkland's

    Chino, CA
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Service Team Member. Be the first to apply!