CCaaS Cloud Engineer — Optimize Contact Center
Ardent Corporate
Ardent Health in Brentwood, TN is seeking a CCaaS Software Engineer to design, configure, and optimize cloud-based contact center platforms (Five9, Genesys, Twilio, Amazon Connect). You will work with IT and vendor teams to deploy, monitor, and improve routing, dashboards, and automation, ensuring high uptime and secure data handling in HIPAA-compliant environments. The role requires 2+ years in CCaaS, cloud and telephony knowledge, CRM experience, and strong problem-solving abilities; #J-18808-Ljbffr Ardent Corporate
Vacancy posted 2 days ago
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