A/R Follow-Up Manager - Expert
$75 per hourMercor
Job Description
Job Description
About the job
Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey .
Position: A/R Follow-up Manager
Type: Contract
Compensation: $75/hour
Location: Remote
Role Responsibilities
- Lead A/R follow-up operations across commercial, Medicare, Medicaid, and managed care payers. Ensure timely resolution of outstanding claims.
- Evaluate AI-generated A/R follow-up recommendations , claim status inquiry outputs, and payer correspondence drafts for accuracy and effectiveness.
- Manage claim status follow-up workflows including electronic claim status inquiries (276/277 EDI) , payer portal follow-up, and phone-based resolution.
- Prioritize A/R queues by aging bucket, payer, and dollar value to maximize revenue recovery.
- Identify and resolve claim payment discrepancies, payer processing errors, and underpayments.
- Annotate AI outputs and provide structured feedback to support AI training datasets .
Qualifications
Must-Have
- 5+ years of experience in A/R follow-up , payer collections, or revenue cycle operations, with at least 2 years in a management role.
- Deep knowledge of claim status follow-up workflows, EDI 276/277 transactions , and payer-specific collections processes.
- Strong understanding of Medicare, Medicaid, and commercial payer claims processing and payment timelines.
- Experience prioritizing and managing high-volume A/R queues across multiple payers.
- Proficiency with billing systems and A/R management platforms .
- Exceptional written and verbal English communication skills.
- High attention to detail with the ability to identify payment errors and discrepancies in AI-generated A/R content .
Preferred
- CRCR , CPC , or CHFP certification.
- Experience with RCM technology platforms featuring automated A/R follow-up capabilities.
- Background in multi-payer follow-up operations in hospital or physician group settings.
- Familiarity with AI tools and comfort evaluating AI-generated A/R follow-up content .
- Experience developing A/R reduction action plans and presenting performance to leadership.
Application Process (Takes 20–30 mins to complete)
- Upload resume
- AI interview based on your resume
- Submit form
Resources & Support
- For details about the interview process and platform information, please check:
- For any help or support, reach out to: View email address on us.fitly.work
PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
Vacancy posted 4 days ago
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