Automotive BDC Manager

Job Description Land Rover of St. Louis is seeking a Business Development Manager with excellent customer service and phone skills to join our elite team. Candidates should have call center experience or experience in a similar role in an automotive dealership setting. Work Hours This is a Monday through Friday, 8AM to 5PM role, no Saturdays. Benefits Competitive compensation Training and mentoring Great opportunities for advancement Positive, success driven work environment Health and financial benefits Employee Purchase Program MileOne Support Fund (by Employees, for Employees) NextMile Scholarship Program Employee Assistance Program Summary As a Business Development Manager you will respond to internet customer inquiries, handle the leads, the internet listings, make follow-up phone calls and set up appointments with potential customers for the sales team to take over the selling process. You will be responsible for both new & pre-owned internet car sales. Essential Duties Receive all inbound sales calls and set appointments in the sales department. Support online customers by setting appointments. Proactively reach out to leads to try to schedule appointments. Maintain an owner follow up system that encourages repeat and referral business and contributes to customer satisfaction. Qualifications 2 years of call center experience and customer service skills; or relevant dealership experience in a similar role. Ability to multi-task. Establish personal goals that are consistent with the dealership's standards of productivity, and devise a strategy to meet those goals. Great attitude with a high-energy personality. Equal Opportunity Statement MileOne Autogroup is an equal opportunity employer and we maintain a drug free work environment. #J-18808-Ljbffr MileOne Autogroup