Receptionist/Administrative Assistant

Receptionist / Administrative Assistant

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? Each and every role throughout our organization makes a difference in our ability to change the world for the better. Our diverse service lines, including Water, Architecture, Building Engineering Services, Field Services, Power, Waste, Industrial, and Transportation reflect our commitment to shaping resilient, sustainable, and forward-thinking communities around the world. Across these disciplines, our teams design and deliver solutions that safeguard public health, enhance quality of life, power innovation, and drive responsible growth. Whether advancing clean water, creating healing and learning environments, engineering next-generation facilities, or building the infrastructure that moves people and energy, our work is rooted in technical excellence and a shared sense of purpose. Our employee-owners collaborate across specialties, combining creativity, precision, and deep expertise to solve the most complex challenges facing our clients and communities.

We are seeking a Receptionist / Administrative Assistant to serve as the primary receptionist for HDR's St. Louis Park, MN office and provide administrative support for the Minnesota/Wisconsin Area. This full-time, in-office position is responsible for creating a professional and welcoming experience for employees, clients, and visitors while supporting office operations, meeting coordination, employee communications, and administrative activities for leadership and business groups. The ideal candidate is organized, proactive, detail-oriented, and able to successfully manage multiple priorities in a dynamic office environment while delivering exceptional customer service and support.

Responsibilities

In the role of Receptionist / Administrative Assistant, we'll count on you to:

• Answer and direct phone calls, deliver messages, greet employees and visitors, and distribute incoming mail
• Monitor, respond to and file messages sent to the MN/WI Admin Team mailbox
• Maintain conference rooms and reception area, including meeting room preparations and technical set up
• Assist with coordination and organization of large in-house or client meetings
• Process incoming/outgoing mail, courier, USPS, UPS, FedEx, etc.
• Process business card orders for staff
• Coordinate with property management as needed (i.e., repair requests, lost & found, janitorial concerns, conference room reservations, etc.)
• Coordinate with office vendors as needed (i.e., vending, coffee machines, plants, etc.)
• Assist Area Manager, Area Administrative Manager, and Human Resources Manager with executive administrative support, preparation of operating plans, employee onboarding support, and other reports as requested
• Coordinate and develop departmental administrative policies and procedures
• Assist employees with the submittal and approval of timecards
• Produce communication through email, SharePoint, presentations, and other documents
• Complete word processing and formatting for letters, memos, reports, labels, and other documents as requested
• Provide administrative support to all business groups as needed, including administrative project work with printing, mailing, and data entry
• Coordinate employee engagement events
• Assist and coordinate with other administrative staff to complete required support activities
• Provide guidance to employees as necessary
• Perform other duties as needed

Preferred qualifications

• Associate's degree preferred
• 3 or more years of experience in a professional environment
• Must be available during core business hours, Monday through Friday
• Preference given to local candidates
• Strong organizational skills
• Strong attention to detail
• Ability to take direction from multiple levels of professional staff

Required Qualifications

• High School diploma or equivalent
• Self-motivated, detail-oriented professional, ability to multitask a must
• Proficiency with MS Office including Word and Outlook
• Ability to handle confidential information
• Flexibility and ability to prioritize and handle multiple tasks and various managers in a fast-paced environment
• Excellent verbal and written communication skills including grammar, punctuation, proofreading, spelling and telephone skills
• An attitude and commitment to being an active participant of our employee-owned culture is a must

What We Believe HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve. Our Commitment As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day. Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.