Director of Operations

Job Description The Director of Operations plays a pivotal role in managing the daily operations of Chesapeake Arts Center. This role encompasses a wide range of responsibilities, including managing the venue rental program, supporting CAC events, maintaining the facility, and overseeing IT infrastructure. The ideal candidate will be highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment. The ideal candidate will have a strong background in venue operations, including scheduling, event management, and technical systems including professional lighting and sound. Key Responsibilities: Leadership and Administration: 40% Lead and supervise Event Coordinator and a team of overhire event crew, providing training, guidance, and support. Develop and manage the operational budget for the production arm of the organization, ensuring cost-effective resource management. Oversee special grant-funded capital projects, ensuring timely and successful execution. Collaborate with other leadership to establish effective communication between departments, and participate in high-level decisions regarding the organization’s path. Provide guidance and leadership on CAC sponsored events to ensure quality execution. Rental Management: 30% Oversee and manage all rental agreements for the center’s performance spaces. Coordinate scheduling and logistics to optimize space usage and meet client needs. Develop and maintain positive relationships with clients, ensuring clear communication and satisfaction. Work closely with the Event Coordinator to ensure all technical and logistical requirements are met for events, including staffing, technical needs, table layouts, etc. Facility Maintenance: 20% Oversee the maintenance and upkeep of the entire facility, including performance spaces, common areas, and offices to include special projects and day-to-day organizational needs. Coordinate with Anne Arundel County Public Schools personnel for repairs, upgrades, and maintenance projects, where needed. Manage the maintenance and operation of technical systems, including lighting and sound systems, ensuring optimal performance for all events. Implement and manage health and safety protocols to ensure a safe environment for staff, performers, and visitors. IT Management: 10% Manage the center’s IT infrastructure, including network systems, hardware, and software licenses. Provide technical support to staff and troubleshoot any IT-related issues.