Guest Experience Lead

Overview Guest Experience Lead role at McDonald’s. Flexible scheduling with a focus on guest experience and a welcoming restaurant environment. Responsibilities Lead the guest experience by checking in with guests and ensuring they are enjoying themselves Be the solution by handling guest concerns and providing resolution to their satisfaction Understand that teamwork is key by working with your team to maintain a welcoming, friendly, and clean restaurant environment Be in the know by offering expert insight into promotions and benefits of utilizing the McDonald’s App, Mobile Order & Pay features To Be Successful In This Position, You’ll Need A humble and hospitable demeanor Passion for helping and serving others (customers and fellow team members) A desire to learn and grow The ability to communicate effectively and anticipate customer needs Qualifications & Employment Details Seniority level: Entry level Employment type: Full-time Job function: Other Industries: Restaurants Benefits Competitive pay from $15.00 per hour (up to 17.05/hour plus cash incentives) Employee discounts and free meals Paid sick leave and/or paid time off Tuition reimbursement and/or educational assistance Training and advancement opportunities Weekly direct deposit 401k plan* Medical, dental, and vision benefits* Additional Note This role is vital to the guest experience because you’ll contribute to a positive guest experience at McDonald’s location. Equity & Inclusion McDonald’s is committed to providing equal employment opportunities and fostering an inclusive work environment. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by law. We provide reasonable accommodations to qualified individuals with disabilities to enable the performance of essential job functions and to enjoy equal benefits and privileges of employment. If you need assistance accessing this job posting or require an accommodation during the application process, please contact View email address on click.appcast.io #J-18808-Ljbffr