Receiving Clerk

Viceroy Hotels

Viceroy Hotels & Resorts offers a fresh take on hospitality, centered on the richness of experiences and cultural connection. A leader in modern luxury, Viceroy is committed to creating unique, immersive experiences that allow guests to craft unforgettable narratives rooted in the authenticity of each destination. Viceroy's portfolio of hotels and resorts can be found in a diverse array of breathtaking and inspiring locations including Los Cabos, Santa Monica, Chicago, Riviera Maya, Kopaonik, Snowmass, Washington D.C., St. Lucia, and Portugal's Algarve, with a forthcoming resort in Sun Valley, Idaho slated to open in summer 2026.

Location

The property offers 73 guest rooms and 12 single-level penthouse residences, all with sweeping views of Idaho's Rocky Mountains. Guests and owners will enjoy an elevated level of personalized service and an extensive amenity suite, including a 5,700-square-foot full-service spa, a 1,500-square-foot fitness center, six treatment rooms, an indoor thermal pool, cold plunge, sauna, and steam rooms. A state-of-the-art rooftop observatory and outdoor terrace bar will provide unobstructed access to the Central Idaho Dark Sky Reserve, the first designated preserve of its kind in the U.S. and one of only 12 globally.

Overview

Located at the southeast corner of Main Street and River Street East—the gateway to downtown Ketchum, Idaho—and just minutes from Bald Mountain's River Run base, this exceptional property will debut as Sun Valley's first luxury hotel and for-sale residence offering. As part of the Viceroy team, you'll help bring our signature experiential hospitality to one of North America's most iconic, year-round mountain destinations.

Schedule: Monday – Friday, 8:00 AM – 5:00 PM (One-Hour Lunch Break)

The Receiving Attendant is responsible for receiving, inspecting, organizing, and tracking all incoming shipments, deliveries, and packages for The Observatory. This position plays an important role in ensuring that all items are accurately accounted for, properly documented, and delivered to the appropriate departments in a timely manner.

The ideal candidate is highly organized, detail-oriented, comfortable using technology, and possesses excellent written and verbal communication skills. This individual must be able to work independently, manage multiple deliveries, and maintain accurate inventory records.

Responsibilities

• Receive and inspect all incoming shipments, deliveries, and packages.
• Verify received items against purchase orders, packing slips, and invoices to ensure accuracy.
• Identify and report missing, damaged, incorrect, or incomplete shipments.
• Maintain accurate inventory records using computer-based inventory and receiving systems.
• Enter receiving information, track deliveries, and update inventory records in a timely manner.
• Organize and maintain receiving areas, storage spaces, and inventory locations.
• Label, sort, and distribute packages and supplies to the appropriate departments.
• Communicate with department managers regarding deliveries, discrepancies, and outstanding orders.
• Coordinate with vendors and delivery companies to resolve shipping or receiving issues.
• Maintain organized records of invoices, packing slips, and receiving documentation.
• Assist with regular inventory counts and reconciliation of inventory records.
• Ensure all receiving areas remain clean, organized, and safe.
• Work closely with Purchasing, Finance, and department leadership to ensure accurate documentation and inventory control.
• Perform other duties as assigned to support hotel operations.

Qualifications

• Previous experience in receiving, inventory control, warehouse operations, or a similar position preferred.
• Strong computer skills and the ability to learn new software and inventory management systems.
• Proficiency with Microsoft Office, particularly Excel and Outlook, preferred.
• Excellent organizational skills with strong attention to detail.
• Strong written and verbal communication skills.
• Ability to accurately compare invoices, packing slips, and purchase orders.
• Ability to prioritize tasks and manage multiple deliveries efficiently.
• Strong problem-solving skills and the ability to identify and resolve discrepancies.
• Dependable, punctual, and able to work independently with minimal supervision.
• Professional and courteous when interacting with vendors, delivery personnel, and colleagues.
• Ability to maintain accurate records and follow established receiving procedures.

Physical Requirements

• Ability to stand, walk, bend, and move throughout the workday.
• Ability to lift and carry packages weighing up to 40 pounds, with assistance or appropriate equipment when needed.
• Ability to move and organize inventory using appropriate equipment.
• Ability to work in receiving and storage areas while following established safety procedures.

Benefits

We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future.

• Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance401(k) Retirement Plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave (provided in accordance with applicable law)
• Employee assistance program (EAP)
• Educational opportunities / Tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

For Employees Based in Washington:

• 8 paid holidays per year
• Up to 20 days of paid vacation per year, based on classification and length of service
• Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next.

For Employees Based in Colorado:

• 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year
• Up to 20 days of paid vacation per year, based on classification and length of service
• 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked.

For Employees Based in California:

• 8 paid holidays per year
• Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO.
• Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next.

Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement ("CBA"). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable.

**The above-referenced benefits do not apply to part-time positions