Customer Service Representative - State Farm Agent Team Member
$40k - $55kState Farm
Responsive recruiter
Replies within 24 hours
Benefits:
- Licensing paid by agency
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
I'm a graduate of Bradley University and outside the office you'll usually find me hunting, fishing, or golfing. That same balance carries into our workplace-we work hard, but we also enjoy ourselves and don't take things too seriously all the time. For our team, we offer a 401k, paid licensing, strong work-life balance, and Friday lunches on me. Our office culture is friendly, upbeat, and full of personality. We like to joke around, support one another, and stay focused on getting the job done well. I'm looking for someone enthusiastic and eager to learn-ideally a quick learner who's coachable, adaptable, and not afraid to try new things. If you bring energy, curiosity, and a strong work ethic, you'll fit right in here. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Darrell Rains - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Plymouth, IN and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
Vacancy posted 16 hours ago
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