Teller I

Teller I

Provides prompt, efficient, and friendly services to clients. Performs a variety of tasks such as processing business and consumer transactions, including at times heavy cash handling responsibilities. Essential duties and responsibilities include: accurately processing debit and credit transactions in compliance with established policies and procedures while maintaining an acceptable balance record; responding to clients' needs and inquiries in a courteous and friendly manner; performing minor account maintenance tasks, as trained and assigned per branch needs, including but not limited to, address changes, debit card maintenance & check ordering; referring customers to an internal team of experts when additional financial goals and needs are recognized; educating clients on bank technology, such as mobile and online banking, ATM and ITM; assisting branch and fellow team members by achieving goals and sharing responsibility of daily tasks; ensuring safe and sound banking practices, including adherence to all applicable laws and regulations; assisting in opening and closing the branch, following procedures set by corporate security; and performing other miscellaneous duties as assigned.

Qualifications include: strong math and problem solving skills; excellent interpersonal and customer service skills with the ability to cross sale products and services; must maintain confidentiality of client transactions and bank records; team-oriented, possess a positive attitude and work well with others; strong oral and written communication skills; ability to operate standard office equipment, such as, computer work stations, calculators, and copier; ability to prioritize; handle multiple tasks; and work independently; strong organizational skills and detail-oriented with high degree of accuracy; and willingness to travel to other locations as necessary for branch coverage.

Supervisory responsibilities: none.

Education and/or experience: high school diploma or equivalent required; customer service experience required; experience working in an environment with individual and team goals preferred, one year of cash handling experience preferred; skilled in operation of a personal computer, including Microsoft Word and Excel. Google Suite IBS Salesforce.

Equal opportunity statement: Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need an accommodation in order to apply for a position at Enterprise Bank & Trust please contact Human Resources.