Technical Consultant - Patient Monitoring (Remote/Travel Position in Indianapolis/Bloomington, IN)

Job Title Technical Consultant - Patient Monitoring (Remote/Travel Position in Indianapolis/Bloomington, IN) Job Description Launch your career as a Technical Consultant in our Hospital Patient Monitoring business, where you’ll build hands‑on expertise installing and supporting advanced patient monitoring solutions, partner with diverse teams and customers, and play a direct role in delivering reliable, high‑impact technology that improves patient care and outcomes. Your role Deliver onsite and remote technical support, responding quickly to customer issues and minimizing disruption to clinical and operational workflows. Ensure reliable system performance by diagnosing and resolving system, network, and application issues using structured troubleshooting approaches. Support the full lifecycle of complex patient monitoring and IT infrastructure solutions, including installation, configuration, integration, and testing. Apply an understanding of customer environments and requirements to ensure systems are implemented effectively and optimized for long‑term performance. Troubleshoot and resolve technical challenges using approved tools, test equipment, and diagnostic methodologies. Analyze root causes and implement sustainable solutions that improve system stability and reduce recurring issues. Maintain accurate and detailed documentation of system configurations, troubleshooting activities, and support procedures. Follow configuration management and version control practices to ensure consistency, knowledge sharing, and scalable support for future implementations. Collaborate with cross‑functional teams including senior engineers, clinical partners, sales, and service teams to deliver high‑quality outcomes. Continuously build technical expertise and contribute to knowledge sharing and improvement initiatives that enhance service delivery and customer satisfaction. Qualifications 2–5 years of professional working experience in IT services or related technical environments, preferably in a hospital‑based healthcare environment. Experience with patient monitoring, telemetry units, ventilators, and defibrillators highly preferred. Foundational understanding of IT systems, networking concepts, and technical troubleshooting. Computer networking certification preferred (e.g., CompTIA Network+, Cisco Certified Network Associate (CCNA), or equivalent/higher level certification). CCNA encouraged for career progression. Associate degree in computer science, biomedical engineering, or related field of study, or equivalent combination of education and experience. Bachelor’s degree preferred. Job Requirements Travel for business – approximately 75% travel across the specified geography. Average driving time is 1‑4 hours daily. Occasional overnight stays and travel by air and/or train may be required. Work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to vendor credentialing requirements. Work flexible hours (based on business needs to include non‑standard work hours, overtime, weekends, and on‑call rotations). Wear all required personal protective equipment. Detail‑oriented, collaborative problem solver with strong organization and communication skills, a disciplined approach to structured processes, and a growth mindset focused on continuous learning and delivering a positive customer experience. Benefits and Compensation The hourly pay range for this position in IN is $29 to $45, plus overtime eligible. The role also includes field service incentive bonus plans, on‑call pay, company fleet/car, training, and advancement opportunities. The actual base pay offered may vary depending on multiple factors including job‑related knowledge/skills, experience, business needs, geographical location, and internal equity. Other compensation, such as an annual incentive plan, sales commission or long‑term incentives, may be offered. Employees are eligible to participate in our comprehensive total rewards benefits program, which includes a generous PTO, 401(k) (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement, and much more. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work‑authorized visa now or in the future. Relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Indianapolis and Bloomington, IN. This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Equal Employment Opportunity Statement Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug‑free workplace. #J-18808-Ljbffr Philips North America