Head of Performance

Overview Quince was founded in 2018 to make high quality essentials at low prices, produced fairly and sustainably. Quince is a direct-to-consumer (DTC) brand that cuts out middlemen and leverages just-in-time manufacturing to minimize waste and maximize value. The company uses AI, analytics, and automation to guide its operations and focuses on customer-first values, continuous improvement, and radical price transparency. Our team is a high-performing group redefining what quality, value, and sustainability mean in modern retail. We are building a new category and customer experience that democratizes luxury and delivers high quality products at radically low prices. If you are motivated by impact, growth, and purpose, you will find a strong sense of belonging at Quince. The Role We are looking for a Head of Performance based in our Palo Alto, CA headquarters. We operate in a hybrid environment with 3 days in the office. The Head of Performance serves as the financial thought partner to Growth, Retention, and Brand Marketing, sitting at the intersection of finance and consumer growth. You will own the end-to-end revenue forecast, build frameworks linking marketing investment to topline outcomes, and translate complex data into clear strategic decisions. You will ensure the marketing team is positioned to drive performance daily, working closely with leadership. You will partner with Marketing, Data Science, Inventory Planning, and Storefront teams to bring financial rigor and commercial judgment to major growth initiatives. Your models and insights will shape capital allocation and growth strategy. Responsibilities Own the topline revenue forecast across paid acquisition, organic, lifecycle/CRM, and partnerships Maintain and evolve a cohort-based revenue model connecting growth marketing inputs (spend, channel mix, CAC, conversion rates) to customer count and revenue outputs (revenue, LTV, retention cohorts) Set targets across all marketing channels, manage spend mix allocation, and partner analytically with channel managers to unlock greater spend efficiency and scale Lead weekly and monthly revenue variance analysis, explain actuals vs. forecast at a granular driver level, highlight emerging trends, and recommend corrective actions Collaborate with the data organization to improve and automate spend models Qualifications 4 - 8 years of experience in investment banking and private or growth equity, or equivalent role in a marketing organization Proficiency in cohort and unit economics KPIs (LTV, payback periods, retention cohorts) Advanced Excel / Google Sheets skills; working SQL or AI-assisted coding platforms for independent data pulls and analysis Proven ability to translate financial insights into strategic recommendations that influence business decisions All posted ranges are reflective of base salary and may vary depending upon experience level and location. Bonus and equity may also be provided for eligible roles. Pay Range: $230,000 USD - $258,000 USD Why Quince? Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike. Equal Opportunity & Hiring Integrity Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing this accommodation form. We review all requests individually and will work with you to determine appropriate accommodations on a case-by-case basis. Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws. Security Advisory Be aware of recruitment fraud. Initial communication is via official Quince email addresses and LinkedIn. Personal data will not be solicited during the application phase. Interviews are conducted via phone, in person, or through approved platforms (Google Meet or Zoom). Offers are merit-based, communicated verbally, and followed up in writing. #J-18808-Ljbffr Shop Circle