HVAC Service/Maintenance Technician

Job Description

Job Description

Discover why SALT is an exceptional company to be a part of. Joining SALT means becoming a member of a rapidly expanding organization that prioritizes a balanced and healthy home and work life, embraces an attitude of excellence, and, above all, treats its team like family. As Austin, TX's most trusted expert in Home Services, SALT excels in delivering a white glove service to customers requiring expert services and repairs. If you appreciate collaborating with high-performing, motivated, and passionate individuals within a supportive environment, then SALT is the ideal workplace for you!

Our Mission: To Serve Our Community and Team Members With Love and Integrity.

ABOUT THE POSITION:

Join an industry-leading team at SALT Service Co and become a valuable member and an industry leader where innovation, expertise, and a dedication to excellence converge. With a well-established presence in the residential services sector, we are committed to delivering top-tier solutions to our clients. SALT Service Co. is an expanding organization dedicated to delivering efficient and effective solutions to its clientele.

An HVAC Service Technician is a pivotal force within the HVAC team, playing a crucial role in the success of our business. By exerting effort and optimizing the commission structure, you have the potential to secure one of the top 5 most lucrative roles in the company. Reporting directly to the HVAC Service Manager, you will collaborate with other HVAC Service Techs and HVAC Installers, actively participating in leading and training HVAC Apprentices. At SALT, we do not hire HVAC staff seasonally; rather, we carefully select experts whom we envision as future leaders and managers at SALT, capable of growing with us.

RESPONSIBILITIES:

• Provide expert maintenance of customer's HVAC system(s).
  

• Provide customers with Indoor Air Quality (IAQ) options to solve air quality issues in their home.
  
• Perform diagnostics and troubleshooting of customer systems to solve customer complaints.
  
• Explain the installed system to the client, ensuring their complete understanding of how their system operates.
  
• Prioritize safety on the job and while driving, ensuring the assistant installer follows safety guidelines.
  
• Maintain a minimum production level as determined by management and the annual plan.
  
• Complete repairs and maintenance tasks in a timely manner.
  
• Keep company trucks neat and clean, recognizing them as valuable billboards for the company.
  
• Train service/maintenance assistants for maximum efficiency, fostering independence in their work.
  
• Fill out service notes, summary of findings, and customer paperwork in a timely and accurate manner.
  
• Adhere to the company Code of Ethics and Team Rules.
  
• Perform tasks involving climbing ladders, heavy lifting (50-75 pounds), ladder work, and tight space work.
  
• Operate handheld power tools and wear personal protective equipment.
  
• Be willing to work beyond a 40-hour workweek, up to 12 hours per day, if required.

QUALIFICATIONS:

• 1-3 years of HVAC service experience
• High School Diploma
• Valid Driver's License
• Ability to pass a background check and drug screening

PHYSICAL REQUIREMENTS:

• Work both indoors and outdoors.
• Exposure to very hot or very cold temperatures.
• Proximity to hazardous conditions, equipment, and situations.
• Work with sharp tools and electricity, with potential for cuts or burns.
• Wear safety attire, including goggles or other protective clothing.
• Exposure to uncomfortable and distracting noise levels.
• Exposure to very bright or inadequate lighting conditions.
• Ability to climb ladders and work from roofs and scaffolding.
• Work around exposed contaminants.
• Ability to work in cramped workplaces, such as crawl spaces under floors.

SCHEDULE:

• Availability to work Monday- Friday anywhere between 7:00AM-3:30pm (or until daily task are complete)

SALARY:

• Competitive salary ranging from $75,000 to $160,000 based on experience and knowledge.

BENEFITS:

• Competitive compensation and opportunities for performance-based incentives.
• Structured training programs and mentorship.
• Health insurance, dental coverage, life insurance, and retirement savings options.
• Paid holidays and vacation time.
• Family & friends discount.
• Gift card giveaways, company-sponsored trips (performance based).
• Opportunities for career advancement within the company.
• A positive and inclusive work culture that values your contribution.
• Open-door policy.
• Family owned & operated.

We are enthusiastic about the prospect of having a skilled and dedicated HVAC Service Technician join our team, contributing to the ongoing success and growth of SALT.

The SALT Family!

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