Parts Coordinator

TR Miller Heating, Cooling, Plumbing and Electrical Parts CoordinatorTR Miller Heating, Cooling, Plumbing and Electrical is a fast-growing company built on trust and integrity. We are looking for a dependable and organized Parts Coordinator who will serve as the critical link between our vendors, warehouse, and field teams.This role is responsible for sourcing, tracking, and organizing specialized parts for residential service and installation work. By maintaining accurate inventory processes, managing warranty claims and returns, and building strong vendor relationships, the Parts Coordinator helps ensure our technicians have the right parts at the right time so we can continue delivering a 5-star customer experience.Job ResponsibilitiesProvide timely special-order parts quotes to technicians to support accurate customer pricing and job approvalsOrder and coordinate special-order parts, including scheduling pickups and tracking estimated arrival times to minimize equipment downtimeResearch equipment and complete detailed parts breakdowns to help field technicians identify the correct components for repairsServe as the primary internal resource for technicians regarding part availability, status, and compatibilityReceive, stage, organize, and track parts while supporting standardized warehouse processesProcess service warranty returns and unused material returns to maintain accurate and efficient inventorySubmit and track warranty claims with manufacturers and warranty partners, ensuring documentation is complete and credits are received promptlyBuild and maintain strong vendor relationships to support priority sourcing, competitive pricing, and reliable operationsUse inventory software and other computer systems to maintain accurate part, order, warranty, and return informationStage materials and perform physical warehouse duties, including lifting, pushing, pulling, and organizing inventoryComplete occasional parts deliveries as neededArrive on time, prepared, and in proper uniformMaintain a clean, safe, and organized work environmentOther duties as assignedAbout UsTR Miller Heating, Cooling, Plumbing and Electrical has been serving Plainfield and the surrounding area since 2008. You have probably seen our trucks and our ads. What you may not know is what it is like to be part of a team like this. People often come to us looking for a job. They stay because they find a fulfilling career, room to grow, and opportunities to excel.If you want to be part of something bigger than just a job, make this career move and find exactly what you are looking for. You will work in a place where you are appreciated by your team and where your work directly contributes to the company's success. Learn more at TRMillerHeatingandCooling.com.RequirementsAt least 1 year of warehouse, parts, purchasing, or inventory-management experience preferredStrong organizational skills and attention to detailStrong communication skills and a service-focused approach when working with technicians, vendors, and internal teamsAble to multitask, prioritize urgent needs, and solve problems in a fast-paced environmentComfortable using computers and learning inventory-management softwareReliable attendance, strong work ethic, and the flexibility to work overtime or additional days during peak seasonal demandValid driver's license and clean driving record for occasional deliveriesWilling and able to obtain forklift certification after hireAble to lift, carry, push, pull, and move boxes, pallets, and other materials weighing up to 50 pounds or more; team lifting or equipment should be used when appropriateAble to remain seated for prolonged periods and frequently use a computer, keyboard, and telephone headsetComfortable with occasional exposure to hot and cold warehouse temperaturesEveryone is required to submit a pre-employment background check prior to their start dateTR Miller is an equal opportunity employer and is committed to providing reasonable accommodations to qualified individuals with disabilities so they can perform the essential job functions, unless doing so would impose an undue hardship on the operation of the business.