Patient Service Specialist

Overview Schedule: Monday–Friday 9:00am–5:00pm Compensation: $20–$24 hourly depending on years of experience Location: Kessler Rehabilitation Center, West Orange Position Patient Service Specialist Benefits Start Strong: Our mentorship and orientation programs ensure a successful transition Ease the Burden: Our student debt benefit program helps alleviate the financial pressure of student debt Recharge & Refresh: Generous PTO to maintain a healthy work-life balance Your Health Matters: Comprehensive benefits packages Invest in Your Future: Company matching 401(k) retirement plans Advance your Career: We offer a tuition reimbursement program Go Anywhere with Us: 1900 centers in 39 states, offering internal movement Responsibilities Ensures the highest level of customer service to patients, fellow employees, and referral sources through the coordination and administration of the facility’s front office activities. This includes patient scheduling, reception duties, medical record preparation, clinic statistics and report compilation, data collection and dissemination (including patient demographics and third-party payers), and other clerical and office functions. Obtains and tracks authorizations. Collects, reconciles, and prepares daily bank deposits for over-the-counter cash. Possesses exceptional communication skills. Qualifications High School Diploma or equivalent required Two years in a medical office setting that required multi-tasking preferred Knowledge of health insurance preferred Basic computer skills including keyboard familiarity and word processing; office procedures, filing, verbal and written communication, fax, photocopy required Customer service and interpersonal skills to communicate effectively with staff, supportive personnel, patients, physicians and community members Must be available for early mornings and evenings for all shifts Monday – Friday #J-18808-Ljbffr