Order Management Specialist
Rapid Medical
The Order Management Specialist (OMS) serves as a key liaison between the sales team, customers, and internal stakeholders for a medical device company that makes life‑saving products for the treatment of stroke. This role primarily receives electronic orders from hospital customers and accurately enters those orders in ERP to ensure accurate, same‑day fulfillment for overnight shipping and then invoicing. This role supports traditional medical device orders (i.e. ship and bill, bill‑only and consignment) and credit transactions and is the subject matter expert for commercial‑related ERP management, including alignment relationships between customers, territories and sales representatives. The ideal candidate is a self‑starter with minimal supervision who thrives in a fast‑paced environment involving routine transactions, as well as problem‑solving business transactions with layered complexity. The OMS plays a pivotal role in maintaining operational excellence, fostering trust with field teams and customers, and upholding the company’s commitment to quality and service. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Communication and Relationship Management with Field Sales Personnel Act as the primary point of contact for field sales personnel, sales management and customers delivering timely, professional, and solutions‑oriented communication. Build and nurture collaborative, reliable and trusting relationships with field sales personnel. Proactively update on order status, product availability, and issue resolution to maintain transparency and trust. Customer Order Management Accurately and efficiently interpret and process incoming customer orders (e.g. email, GHX, phone, etc.) while ensuring adherence to standard operating procedures and regulatory guidelines. Confirm order details with customers, set clear delivery expectations, and collaborate with logistics teams to ensure timely product shipment and delivery. Identify and resolve order‑related issues promptly to ensure customer satisfaction and operational efficiency. ERP Ownership Manage and maintain transactions in the Priority ERP system, ensuring data accuracy and consistency across orders, returns, and other processes. Monitor and update order statuses, troubleshoot discrepancies, and provide field teams with ERP support and guidance. Lead user support and training for Priority Mobile ERP. Work collaboratively with IT and operational teams to improve system workflows and resolve technical challenges. Invoicing and Billing Support Generate, review, and validate invoices to ensure accuracy in billing details, pricing, and applied discounts. Collaborate with accounting and sales teams to resolve discrepancies and ensure timely resolution of billing inquiries. Serve as a knowledgeable resource for customers regarding invoice‑related questions, payments, and credit processing. Performance Measures Same‑day order processing in near‑real time. 100% accuracy with customer order processing and invoicing. 24‑hour response time to field sales personnel. Supervisory Responsibilities This role does not include direct supervisory responsibilities but requires proactive collaboration with cross‑functional teams to support shared objectives. Requirements High school diploma or equivalent required; a bachelor’s degree is preferred, or relevant work experience may be considered in lieu of a degree. Minimum 2 years in a business‑to‑business customer service role. Minimum 2 years ERP order management (e.g. Priority Mobile, SAP, Oracle, etc.). Expertise in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook. Exceptional interpersonal skills for building and maintaining relationships with customers, sales leadership, and cross‑functional business partners. Strong written, verbal, and listening communication skills to ensure clarity and effectiveness. Demonstrated ability to think critically, analyze processes, and solve problems efficiently. Preferred Education And Experience Previous customer service experience in life sciences or software. Priority ERP systems, including data entry, transaction management, and troubleshooting. A bachelor’s degree in a relevant field, such as business administration, healthcare management, or a related discipline, is highly preferred. Physical Demands & Required Travel Moving about to accomplish tasks or moving from one worksite to another. Light work that includes moving objects up to 35 pounds. Sedentary work that primarily involves sitting/standing. Communicating with others to exchange information. Manual dexterity and coordination and usage of technology. Operating motor vehicles. Limited (1‑2 trips per year) to no travel. Eligible for a hybrid work arrangement following a successful trial period, with regular in‑office presence for meetings and office management 60‑80% of the time. #J-18808-Ljbffr Rapid Medical
- Rapid Medical in Southlake, Texas is seeking an Order Management Specialist to serve as the key liaison between the sales team, customers, and internal stakeholders. This role involves managing customer orders, ensuring timely order fulfillment, and leading ERP management...SuggestedWork at office
$19.08 - $30.53 per hour
The Order Management Specialist performs troubleshooting on all insurance claims and other order types and assists in identifying and executing various enhancements to all order management processes. They ensure compliance with company and business policies, administer...SuggestedWork at officeLocal areaDay shift- ...Healthcare: Position Title: Payment Posting Specialist About Praesum Healthcare Founded in 2003... ...model, strong finances, and expert management team, Praesum will continue to grow in the... ...health record confidentiality in order to protect, control and maintain the integrity...SuggestedHourly payFull timeWork at officeVisa sponsorshipMonday to Friday
- ...Remittance Processing Specialist II Grapevine, TX, US, 75019 Req ID: 78306 Location: Grapevine... ...TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking... ...specific pay transparency requirements. In order to be considered for a position with BOK...SuggestedBank staffWork at officeLocal area
- Lead Generation Specialist for Enterprise Software Solutions Full-time Join the world's leading... ...the Regional Business Development Managers. An individual highly motivated, self-starter... ...conducting follow-up communications in order to move opportunities through the sales...SuggestedFull timeWorldwide
- ...people. Position Overview The Project Specialist I is a driven, high-impact individual... ...~ Prepare draft proposals and change orders; support project setup and change order... ...copy submittals; under guidance of project managers, follow up with municipalities to monitor...Work at office
$26.08 per hour
...Full-Time Non-Exempt Required Degree High school Manage Others No What you will be doing Do you enjoy bringing order to complex projects and helping turn plans into... ...at The City of Southlake as the CIP Project Specialist! The City of Southlake is a place where we come...Full timeFor contractors- ...Overview The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual candidates encouraged to apply. ESSENTIAL JOB FUNCTIONS Follow...Local areaFlexible hours
$85k
...Senior Proposal Specialist (RFP & Proposal Management) Compensation & Schedule $85,000 annually Full-Time Direct Hire (W2) Role Impact This role drives revenue growth by leading the full lifecycle of Request for Proposal (RFP), Request for Information (RFI), and proposal...Full timeWork at office- ...Experience in the following areas is considered relevant and preferred – healthcare regulatory/licensing and enrollment and project management/coordination Excellent communication skills (written and verbal) Excellent analytical, oral and written communication...Contract workLocal areaRemote workRelocationMonday to Friday
- ...listing does not mean that any positions are currently open or available at Costco. Position Summary Assists members in choosing and ordering eyeglasses, uses computer to process orders, fits eyeglasses, and dispenses eyeglasses and contacts under the supervision of a...Temporary work
- ...Order Placement Specialist The Order Placement Specialist is a critical member of the Buying Team, responsible for the accurate and timely... ...promotional plans, inbound purchase orders and priorities. Manages SKU level replenishment parameters and system settings to...Full timeFlexible hours
- Palm Beach State College is seeking an Online Technology Specialist to manage and support various online learning technologies. This role focuses on assisting faculty and students with online course management tools and providing technical support for remote learning....Remote job
- ...Buying Specialist Sourcing Date: Jun 18, 2026 Location: Northlake, TX, US Company:... ...Overview Functional Area: Supply Chain Management (SCM) Career Stream: Supply Chain... ...process. Assesses when to execute and what order to place based on other factors....Work at officeNight shift
$19.08 - $30.53 per hour
Assurant is looking for an Order Management Specialist in Lewisville, TX. This role focuses on troubleshooting insurance claims and improving order management processes to ensure compliance with company policies. The specialist will handle communication with various departments...Monday to Friday- ...solid, growth-focused business model, strong finances, and expert management team, Praesum will continue to grow in the years to come.... ...SUD and mental health outpatient clinics. Utilization Review Specialist Job description Perform duties to authorize and review utilization...Hourly payFull timeWork at officeVisa sponsorshipMonday to FridayWeekend work
- ...integrated global real estate platform offering expertise in property management, investment management, development, and construction services... ...about maintenance services, and completing assigned work orders with efficiency and urgency. Physical Demands: Incumbents...Full timeLocal areaImmediate startFlexible hoursWeekend workAfternoon shift
- ...HVAC Controls Lead Systems Specialist Under general direction, acts as the on-site project... .... Actively pursues selling change orders. Coordinates communication with the customer... ...business-related issues with the clients. Manages the selection, ordering, budget and...Contract workFor contractorsFor subcontractorLocal area
- ...who understands Epic's EHR system along with process automation experience to review current process setup for billing and claim management primarily for accurate billing and claim processing along with data analytics skill to identify areas for improvement in the RCM...Work at office
- ...Manufacturing Co in Lake Worth, Texas is seeking a Theatre Production Support individual to assist with technical production and stage management. This on-call position requires setup and operation of sound and stage equipment for performances, alongside maintaining a clean...
- Spine Team Texas Management Company is seeking a full-time accountant at their Southlake Headquarters. This role involves maintaining the general ledger and processing financial statements. The ideal candidate will have a Bachelor's degree in accounting, 2+ years of experience...Full time
- ...The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products... ...manner. Ability to use delivery fleet management hand‑held devices to process deliveries,... ..., checking in and putting up stock orders, etc. May occasionally assist customers,...Local areaImmediate startFlexible hours
- ...Kairoi Management LLC in Keller, Texas is looking for a Leasing Professional to create exceptional living experiences. This dynamic role involves sales, onsite future resident management, marketing, customer service, and relationship building. As a Leasing Professional...
- ...Delivery Specialist The Delivery Specialist will maintain and operate store vehicles to deliver... ...and efficiently. Use delivery fleet management hand‑held devices to process deliveries,... ...returns, checking in and putting up stock orders, etc. Occasionally assist customers,...Immediate start
- ...Description Posted Friday, March 27, 2026 at 4:00 AM Harbor Group Management Company is a multi-billion dollar real estate investment and... ...living experience for our residents. Job Title: Leasing Specialist Status: Non-Exempt Job Summary The Leasing Specialist is responsible...Temporary workPart timeWork at officeLocal areaFlexible hoursWeekend work
- ...Board or RCIS (Reg Cardiovascular Invasive Specialist) preferred. Cases: Coronary- Cardiac... ...other procedural documentation. Manages and maintains images that may include stenosis... ...sterile fields for Lab procedures. Orders and maintains inventory of procedure...Permanent employmentFull timeWork experience placementImmediate startRelocation packageMonday to FridayShift workNight shiftDay shift
- ...Delivery Specialist The Delivery Specialist will maintain and operate store vehicles to... ...manner. Ability to use delivery fleet management hand-held devices to process deliveries,... ...returns, checking in and putting up stock orders, etc. May occasionally assist...Local areaImmediate startFlexible hours
- ...Specialist, Rate Management The Specialist, Rate Management, serves as a strategic contributor responsible for leading complex analytical projects and translating business needs into actionable solutions. This role requires a high level of autonomy, technical expertise...Work experience placementLocal area
$70k - $74k
...cultures across the world. Airgas is Hiring for a Field Sourcing Specialist This position is a hybrid role and can be located near any of... ...analysis, negotiation of price and commercial terms, vendor management and asset sales Lead bidding and sourcing activities for all purchases...Full timeTemporary workFor contractors- ...Job Title: Title Specialist Job Category: Non-Exempt Department: Title & Closing Location: Texas (Remote) Company URL:... ...required. About Solidifi Solidifi is a leading network management services provider for the residential lending industry. Our platform...Temporary workRemote work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Order Management Specialist. Be the first to apply!
- esports specialist Southlake, TX
- hospitality specialist Southlake, TX
- ecommerce specialist Southlake, TX
- community outreach specialist Southlake, TX
- chargeback specialist Southlake, TX
- qc specialist Southlake, TX
- utility specialist Southlake, TX
- court specialist Southlake, TX
- bank reconciliation specialist Southlake, TX
- gaming specialist Southlake, TX


