Automotive Parts Specialist: Inventory & Customer Service Pro

Position Overview As an Auto Parts Associate at CarMax, you’ll be the backbone of our service department, ensuring technicians have the right parts to keep vehicles running smoothly. This role combines precision, efficiency, and customer care, making you an essential part of delivering an exceptional automotive experience. You’ll manage inventory, assist with part identification, and maintain compliance standards—all while providing outstanding customer service. If you thrive in a fast-paced environment and enjoy problem-solving, this is your opportunity to join a team that values integrity, innovation, and growth. Role Responsibilities Identify and provide accurate parts for internal and external customers to ensure timely vehicle service. Receive, stock, and maintain inventory with precision, including cycle counts and proper stocking levels. Process shipments and returns, including incorrect or defective parts, ensuring vendor compliance. Control supplies to minimize waste and maintain cost efficiency. Allocate parts using CarMax systems for seamless workflow and accurate documentation. Deliver exceptional customer service through clear communication and problem-solving. Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area. Required Qualifications Ability to read, interpret, and record data accurately for inventory and transactions. Intermediate PC skills, including spreadsheet proficiency. Strong collaboration skills to work effectively across departments. Ability to manage multiple tasks in a fast-paced environment. Physical capability to lift up to 50 lbs and work on your feet for extended periods. Effective verbal communication skills for customer and team interactions. Completion of CarMax-provided training in all parts processes. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application. #J-18808-Ljbffr