Program Manager Web Portfolio

Job Summary:

The OCTO Program Manager (Web Portfolio) will lead and oversee project management, reporting, and delivery for a diverse portfolio of web initiatives, including the dc.gov redesign and AI-powered search projects. This role requires managing multiple concurrent projects across over 100 agency websites, ensuring structured tracking, clear scope definition, and timely communication of project status to leadership. Responsibilities:

• Establish and maintain a portfolio-wide tracking system including RAID logs, milestone schedules, and dashboards.
• Conduct recurring status reporting to OCTO leadership across all web team projects.
• Collaborate with subject matter experts to define project requirements and scope.
• Advise on vendor and contractor scoping, deliverables, and government IT procurement processes.
• Track and escalate risks, issues, dependencies, and action items as needed.
• Report on project milestones and delivery readiness, with emphasis on the dc.gov relaunch.

Required Skills & Certifications:

• Minimum 11 years of program/project management experience, including large-scale website or CMS transition projects.
• Demonstrated ability to translate technical and business requirements into actionable project scopes.
• Experience managing multi-project portfolios with established PM tools and reporting cadences.
• Experience supporting scope of work development for external vendor contracts (SOWs, deliverables, acceptance criteria).
• Bachelor's degree in IT or related field, or equivalent experience.
• Working knowledge of Drupal CMS and website content migration practices (minimum 6 years).
• Strong stakeholder management skills in multi-agency government environments (minimum 10 years).
• Ability to qualify for a Master level role with 16 years of related experience.

Preferred Skills & Certifications:

• PMP certification.
• Experience with AI/ML project delivery timelines and dependencies.
• Experience in website launch planning and change management (8 years preferred).
• Quality assurance and content auditing experience (11 years preferred).
• Prior experience supporting DC government or comparable public-sector clients.
• Government contract/vendor scoping support experience (5 years highly desired).

Special Considerations:

• Absences greater than two weeks require prior approval and contact availability.
• Strict adherence to vendor hourly rate caps and no reimbursable expenses.
• Compliance with terms and conditions of the Supplier Agreement and amendments.

Scheduling:

• Contract duration from October 1, 2026, through September 30, 2027.
• Work schedule and interview process include both webcam and in-person interviews.