Associate Analyst EHR Applications - Health Information Management

Job Details
Health Information Management provides tools to simplify release-of-information, chart tracking, and chart deficiency tasks. HIM Coding Application involves utilizing specialized workflows to assign various procedures and diagnostic codes to a patient record to ensure accurate reimbursement. The Application Analyst is primarily responsible for supporting the design and build of the Epic application. They are primarily responsible for the overall build of the workflows, system configurations, change documentation and support of operations for the application. The Application Analyst is responsible for the installation and upgrades and the configuration of the application. The Application Analyst assists in the coordination of end-user support activities. The Application Analyst creates the test plans for the application, executes the test plans and version upgrades, and documents all test outcomes, including troubleshooting and support. The Application Analyst is responsible for addressing basic user or build issues, recommending mitigation plans and escalating more complex issues. The Application Analyst also provides on-call support for the application through go-live.

Job Description

Essential Functions

Executing Application Design and Build :

Designing and building the related application

• Working with Operations to optimize the design of the application's capabilities and workflows

• Performing a thorough review of all Foundation Build Content and workflows for application

• Participating in unit, application, and integrated testing for system functionality

• Building data fields, screens, templates, and user-defined functionality, as required

• Reviewing the proposed training curriculum

• Following build standards and maintaining synchronization between environments in collaboration with environmental team

Application Support :

Providing go-live support for users on new applications, including functionality

• Providing on-call support for application through go-live and post go-live

• Representing application in Integrated Area Workgroups

• Supporting continuous documentation of system modifications and updates

Documentation and Communication :


• Maintaining and closing support tickets


• Logging decisions and issues/risks in tracker


• Supporting application governance needs, including development of business case for decisions


• Maintaining version control of workflows, issues/risks log, and decisions tracker


• Supervising basic issues and roadblocks, escalating issues as needed • Communicating with manager to determine necessary escalations

Project Management :

• Recommending areas for process improvement

• Assisting with development of future state materials

• Following the process for identification, tracking, resolution and closure of all issues

• Following the change control process and any required changes

• Coordinating test plans and new systems, complying with version upgrades and system modifications

Qualifications

Education - Required
• High School Diploma/GED

Education - Preferred
• Bachelor's Degree Computer Science or Healthcare or
• Master's Degree Computer Science or Healthcare

Experience - Required
• 1 year Experience in information services or direct healthcare experience
• Technology implementation/upgrades experience

Experience - Preferred
• 2 years Progressive experience in Information Services, or a combination of Information Services and direct healthcare experience.

• Preference for familiarity with organization's practices of health information management and / or HIM coding

Knowledge, Skills and Abilities - Required
• Information Technology Experience and/or Healthcare Operations Experience
• Strong oral and written communication skills

Knowledge, Skills and Abilities - Preferred
• Certification Testing and Projects Completion
• Project Management
• Implementation/Upgrade Support

Licenses and Certifications - Required
• EPIC Certification - Epic Systems Within 120 Days

• Minimum: Require to obtain certification in all four HIM applications and/or obtaining applicable certification will be an expectation of the role
• Applicants are expected to maintain certification as current by completing New Version Training (NVT), as applicable

Work Shift
Rotating (United States of America)

Worker Sub Type
Regular

Employee Entity
Thomas Jefferson University
Primary Location Address
833 Chestnut Street, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.


Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.


Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

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