Assistant Manager

Job description:

Job Title: Assistant Manager


Location: Ontario, CA


Job Type: Part-Time, Full-Time


About Us: Join our dynamic and energetic team at Slick City, Ontario, CA, where we create unforgettable experiences for our guests. Our indoor slide park offers fun-filled family activities, birthday parties, and more. Guided by our core values-Delight the Customer, Be Pioneers, Be Hungry, and Be Bold-we strive to create thrilling memories and push for boundless creativity.


Position Overview: We are seeking a motivated and dedicated Assistant Manager to support the daily operations of our indoor slide park. The ideal candidate will be a natural leader with exceptional organizational and communication skills, passionate about delivering outstanding guest experiences, and capable of managing a diverse team.


Key Responsibilities:

• Operational Excellence: Oversee daily operations to ensure smooth and efficient functioning, including opening and closing the facility, scheduling, inventory management, and guest services.
• Team Leadership: Lead, mentor, and motivate a team of employees, fostering a positive and productive work environment. Provide training, support, and performance feedback.
• Guest Experience: Ensure exceptional guest experiences by maintaining high standards of safety, cleanliness, and customer service. Address guest concerns and resolve issues promptly and professionally.
• Staffing Management: Assist with hiring, training, and scheduling staff. Manage employee performance, attendance, and payroll.
• Inventory & Supplies: Monitor and manage inventory levels, ensuring adequate supplies are available. Implement efficient inventory control systems.
• Financial Oversight: Assist in budget management, financial reporting, and cost control. Ensure accurate cash handling and accounting procedures.
• Safety & Compliance: Enforce safety protocols and ensure compliance with all regulatory requirements. Conduct regular safety inspections and staff training.
• Event Coordination: Plan and execute special events, parties, and group bookings. Collaborate with marketing to promote events and activities.

Qualifications:

• High School Diploma; some college preferred.
• Proven experience in a supervisory or managerial role, preferably in the entertainment, hospitality, or retail industry.
• Strong leadership and interpersonal skills, with the ability to inspire and manage a diverse team.
• Excellent organizational and multitasking abilities.
• Outstanding customer service skills and a passion for creating memorable experiences.
• Proficient in Microsoft Office Suite and point-of-sale (POS) systems.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Reliable transportation to and from work.
• Successful completion of a background check is required.

Perks and Benefits:

• Competitive salary and performance-based bonuses.
• Health, dental, and vision insurance.
• Paid time off and holiday pay.
• Employee discounts and perks include FREE park admission and discounts on food and retail.
• Team Member Exclusive Parties and Recognition Prizes.
• Bilingual Skills are a plus, but optional, and can be helpful in serving our diverse customer base.
• Opportunities for career advancement and professional development.

How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and why they would be a great fit for our team.

Job Types: Full-time, Part-time

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person