Health Technician (Audiology)

Medical Support Assistant

The duties of the position may include but are not limited to the following:

• Clean hearing aids, their accessories, or assistive listening devices, and change any routine maintenance parts as needed; complete in house hearing aid repairs as possible; send hearing aids to the manufacturer for repair if they cannot be repaired in house
• Prepare hearing aids, their accessories, or assistive listening devices for shipment, including proper documentation in the Remote Order Entry Systems, ROES
• Maintain hearing aid loaner inventory, including tracking in the ROES system
• Manages other data to include VISTA, scheduling software packages, or other VHA systems
• Enter notes into electronic health records in accordance with the Richard L. Roudebush Medical Center guidelines and VHA requirements. They will confirm patient identifiers as required
• Manages other data to include VISTA, scheduling software packages, or other VHA systems
• Monitor clinic stock, including ordering items through Central Medical Supply, such as infection control products; and monitor clinic supply cabinet stock, alerting supply chain staff as necessary
• Open incoming mail aid packages, determining where products should be routed, and properly marking anything in the electronic health record or ROES with regard to such packages

Work Schedule: Monday - Friday, 7:30am - 4:00pm

Telework: Not Available

Functional Statement #: 92845-A, 92846-A, 94847-A

Relocation/Recruitment Incentives: Not Authorized

Permanent Change of Station (PCS): Not Authorized

PCS Appraised Value Offer (AVO): Not Authorized