Cashier

Job Description

Job Description

A Little About Us

Columbus IGA and Stillwater Family Pharmacy are locally owned and operated businesses proudly serving the Columbus, Montana community. At IGA, we’re more than just a grocery store — we’re your neighbors, committed to providing quality products, exceptional customer service, and a welcoming shopping experience. Just steps away, Stillwater Family Pharmacy offers trusted, personalized care to support the health and well-being of our customers. Together, our teams work hard to create a friendly, reliable, and community-focused environment.

About Your Role

As a Cashier at Columbus IGA, you are often the final point of contact for customers and play a critical role in creating a positive shopping experience. You are responsible for accurately processing transactions, handling payments, and providing friendly, efficient customer service in a fast-paced retail environment. This role requires attention to detail, professionalism, and a commitment to upholding company policies while supporting store operations and teamwork.

Duties and Responsibilities

The essential duties and responsibilities of this role include, but are not limited to, the following:

• Customer Service and Checkout Experience
  Provides friendly, professional service by greeting customers, answering questions, and ensuring an efficient and positive checkout experience that reflects company service standards.
• Transaction Accuracy and Cash Handling
  Accurately processes customer purchases using the point-of-sale system, handles cash and electronic payments responsibly, and follows established procedures to maintain accuracy and accountability.
• Policy Compliance and Loss Prevention
  Adheres to store policies and procedures related to pricing, scanning, age-restricted sales, coupons, and loss prevention while maintaining awareness of potential issues during transactions.
• Workstation Organization and Store Support
  Maintains a clean, organized checkout area and assists with front-end tasks such as bagging, restocking impulse items, and supporting overall store presentation.
• Teamwork and Operational Support
  Collaborates with store leadership and team members to support daily operations, respond to customer needs, and contribute to a safe, respectful, and efficient work environment.

Additional duties may be assigned as necessary.

Core Competencies

• Ethics and Integrity
  Upholds organizational values by acting honestly, following cash-handling and store policies, treating customers and coworkers with respect, and maintaining trust and accountability.
• Interpersonal Skills
  Demonstrates positive communication and professionalism when interacting with customers and team members, contributing to a welcoming and respectful shopping environment.
• Detail Orientation
  Ensures accuracy in scanning items, processing payments, handling cash, and following checkout procedures to reduce errors and maintain accountability.
• Teamwork
  Works cooperatively with front-end staff, supervisors, and store leadership to support smooth operations, assist others as needed, and prioritize overall store success.
• Adaptability
  Adjusts effectively to changing customer volume, shifting priorities, and varied tasks while maintaining composure, efficiency, and service quality.

Supervisory Responsibilities

• The position does not have any regular responsibility for overseeing or supervising the work of other team members.

Minimum Qualifications

• High school diploma or equivalent preferred.
• Ability to provide friendly, professional customer service in a retail environment.
• Ability to accurately handle cash, process electronic payments, and operate a point-of-sale system or learn quickly.
• Strong attention to detail and basic math skills.
• Ability to follow written and verbal instructions and adhere to store policies and procedures.
• Ability to work cooperatively as part of a team.
• Ability to stand for extended periods and perform repetitive tasks.
• Ability to lift, carry, push, or pull up to 30 pounds with or without reasonable accommodation.
• Availability to work flexible schedules, including evenings, weekends, and holidays.

Work Environment and Physical Demands

This position operates in a fast-paced retail grocery environment. Team members frequently interact with customers and coworkers and are expected to maintain a positive, helpful, and respectful attitude. Work areas may include the sales floor, stockroom, coolers, freezers, deli, or bakery, depending on the role.

• Work Schedule: Requires flexibility to work a variety of shifts including mornings, evenings, weekends, and holidays based on store needs.
• Physical Requirements:
  • Standing or walking for extended periods (up to 8 hours)
  • Frequent bending, twisting, reaching, and lifting
  • Regularly lifting and moving products up to 25 lbs, occasionally up to 50 lbs
  • Operating carts, pallet jacks, slicers, or other store equipment as required
  • Working in environments with varying temperatures, such as coolers, freezers, or warm kitchens

The position requires the ability to multitask, follow safety procedures, and respond quickly in a dynamic setting. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Company Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Retirement Savings Plan with Company Match
• Paid Time Off Accrual
• Paid Sick and Safe Time Accrual
• Six (6) Paid Holidays Annually

Columbus IGA/Stillwater Family Pharmacy, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.