Trust & Safety Senior Specialist [Remote]

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Trust & Safety Senior Specialist based in United States.

This is an exciting opportunity to play a critical role in protecting the integrity, trust, and safety of a large-scale digital marketplace. As a senior individual contributor, you will lead complex investigations, resolve high-impact escalations, and leverage data-driven insights to detect and prevent fraudulent activity. Working cross-functionally with Product, Engineering, and business teams, you will help shape enforcement strategies, improve platform safeguards, and influence policy development. The role combines analytical problem-solving, operational decision-making, and strategic impact in a fast-paced environment where your expertise will directly contribute to maintaining a secure and trustworthy user experience. Ideal candidates are curious investigators, strong communicators, and data-savvy professionals who thrive on solving complex challenges.

Accountabilities:

• Own and resolve complex Trust & Safety escalations, making well-documented, data-driven enforcement decisions on sensitive and high-impact cases.
• Conduct in-depth fraud investigations to identify abuse patterns, including fake accounts, coordinated manipulation, fraudulent submissions, and other integrity risks.
• Utilize SQL and business intelligence tools to analyze large datasets, uncover trends, assess risk exposure, and recommend actionable solutions.
• Develop, implement, and monitor fraud detection rules and enforcement mechanisms, ensuring effective risk mitigation and continuous improvement.
• Build and maintain dashboards, reports, and monitoring frameworks to provide visibility into platform health, emerging threats, and integrity metrics.
• Collaborate with Product, Engineering, and business stakeholders to communicate findings, improve platform protections, and drive scalable solutions.
• Identify policy gaps and process improvement opportunities, proposing evidence-based updates to strengthen enforcement consistency and operational efficiency.
• Support cross-functional initiatives focused on workflow optimization, moderation standards, and trust and safety program enhancements.

Requirements

• 3+ years of experience in Trust & Safety, fraud prevention, content moderation, risk operations, or a related field with exposure to scaled enforcement systems.
• Proven ability to independently manage complex escalations and investigations, delivering defensible and well-documented outcomes.
• Strong SQL proficiency with experience extracting, analyzing, and interpreting large datasets to identify patterns, trends, and risks.
• Demonstrated ability to transform analytical findings into operational actions, including rule creation, enforcement strategies, and process improvements.
• Understanding of automated moderation systems, AI-powered enforcement tools, machine learning models, and their practical applications in production environments.
• Experience assessing trade-offs, interpreting policy requirements, and making balanced decisions in complex situations.
• Strong communication and stakeholder management skills, with the ability to collaborate effectively across technical and non-technical teams.
• Highly organized, detail-oriented, and capable of working independently in a fast-paced environment.

Benefits

• Opportunity to work on high-impact trust and safety initiatives that directly influence platform integrity and user confidence.
• Exposure to advanced analytics, fraud detection methodologies, and AI-assisted enforcement technologies.
• Collaborative environment with close partnerships across Product, Engineering, and business functions.
• Significant ownership and autonomy in decision-making and investigative work.
• Professional growth opportunities within a rapidly evolving and data-driven organization.
• Inclusive and supportive workplace culture that values diversity, innovation, and continuous learning.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.