Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Guest Service Agent

Hersha Hospitality Management

Opportunity: Guest Service AgentGreet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.Your Growth PathFront Desk Supervisor or Sales Coordinator – Front Office Manager or Sales ManagerYour FocusImmediately greet guests and offer to assist with their needs.Register and assign guests to hotel rooms.Establish methods of payment and verify credit.Make and confirm reservations.Compute bills, collect payments, and make change for guests.Transmit and receive messages, using telephones or the PMS system.Respond to guest requests in a timely manner.Receive and resolve guest complaints, elevating to supervisor if necessary.Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.Perform bookkeeping activities, such as balancing accounts and conducting audits.Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.Ensure overall guest satisfaction.Perform other duties as requested by management.Your Background and SkillHigh School diploma or equivalent preferred.Previous customer service experience or equivalent training required.Knowledge of PMS systems preferred.HHM Hotels Benefits and PerksCompetitive wages for full time and part time opportunitiesMedical, Dental and Vision Health InsurancePaid Time Off401k Company MatchDaily PayFree Basic Life Insurance24/7 access to TELUS Health, a confidential work-life resource.Travel DiscountsCommuter Transit and Commuter Parking BenefitsEmployee Assistance and Wellness ProgramEducational/Professional DevelopmentReferral Bonus ProgramWork Environment and ContextWork schedule varies and may include working on holidays, weekends and alternate shifts.Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.What We BelievePeople Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own ItSource: HHM Hotels

Vacancy posted 17 hours ago
Similar jobs that could be interesting for youBased on the Guest Service Agent in Denver, CO vacancy
  • $19 per hour

     ...Guest Service Agent Location: Aurora, CO FLSA: Non-Exempt Status: Full-time Reports to: Front Office Manager Pay Range: $19/hr Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate... 
    Suggested
    Full time
    Work at office
    Flexible hours
    Shift work
    Afternoon shift

    Stonebridge Companies

    Aurora, CO
    4 days ago
  • $19.29 per hour

     ...Guest Service Agent Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With... 
    Suggested
    Full time
    Temporary work
    Part time
    Worldwide
    Flexible hours
    Shift work

    Highgate Hotels

    Greenwood Village, CO
    3 days ago
  •  ...HHM Hotels - - Responsibilities: Greet, check in and register guests and assign rooms; Process payments and reservations using PMS system; Respond to guest requests and resolve complaints; Secure guests' valuables and balance accounts; Assist in breakfast area and luggage... 
    Suggested

    HHM Hotels

    Denver, CO
    5 hours ago
  • $19.91 - $29.22 per hour

     ...you here today and tomorrow. So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do...  ...plans. This role is eligible for a discretionary quarterly "+1 Service" bonus. What you will do: Serve as the happy, helpful face... 
    Suggested
    Temporary work
    Live in
    Work at office
    Immediate start
    Flexible hours
    Night shift

    Drury Hotels

    Englewood, CO
    3 days ago
  •  ...Management - - Responsibilities: Greet, register, and assign rooms to guests upon arrival; Verify guest credit and establish payment methods...  ...property management system; Post charges for rooms, food, and services; balance cash; Coordinate with housekeeping and maintenance to... 
    Suggested

    Stonebridge Hospitality Management

    Denver, CO
    1 day ago
  •  ...Job Description Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator... 
    Daily paid
    Full time
    Part time
    Immediate start
    Shift work

    HHM Hotels

    Denver, CO
    22 days ago
  • Stonebridge in Aurora, Colorado is seeking a Guest Service Agent to support front desk operations and guest services. You will greet guests, assist with check-in/check-out, and manage guest records with care and accuracy. The role requires cash handling, PMS proficiency... 
    Flexible hours

    Stonebridge

    Aurora, CO
    1 day ago
  • $19 per hour

     ...Overview Responds in a professional and courteous manner to arriving, departing and in-house guests and VIP's by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest... 
    Full time
    Part time
    Work at office
    Flexible hours
    Shift work
    Night shift
    Weekend work

    Sage Hospitality

    Aurora, CO
    3 days ago
  • $19.29 - $20.29 per hour

     ...Night Auditor Location: Glendale, CO FLSA: Non-exempt Status: Full-Time Reports to: Assistant General Manager/Guest Services Supervisor Pay Range: $19.29-$20.29 Hourly Job Summary: The Night Auditor is responsible for closing the business day by balancing... 
    Hourly pay
    Full time
    Work at office
    Local area
    Night shift

    Stonebridge Companies

    Denver, CO
    4 days ago
  •  ...Front Desk/Guest Service Agent Accommodates guests of the hotel by performing the following duties. ESSENTIAL FUNCTIONS: Greets, registers, and assigns rooms to guests Handles confidential information, including guest records, with a high degree of integrity Promptly and... 
    Shift work
    3 days per week

    sunridgehotels

    Denver, CO
    6 hours ago
  •  ...Hotel Front Desk Agent Provides exceptional guest service and ensures all guest inquires and concerns are addressed promptly Registers and processes guests upon arrival and departure Demonstrates telephone courtesy and professionalism Attentively listens to... 
    Work at office
    Local area

    Oliver Hotels & Resorts

    Denver, CO
    3 days ago
  •  ...telephone, email, or personal contact. Registers and assigns rooms to guests, makes and issues room keys, and may escort guests to rooms as...  .... Maintains the lost and found program. Ensures that customer service is the first priority. Performs other related duties as... 
    Night shift

    Department of the Air Force

    Aurora, CO
    4 days ago
  • $18.57 per hour

    Flexible Position At Rocky Mountain Lodge About the position: This position will be assigned to the Rocky Mountain Lodge. This position is considered Flexible. The position is guaranteed 0 hours, but has the potential to work up to 40 hours per week. You may be required...
    Hourly pay
    Zero hours contract
    Flexible hours
    Night shift
    Weekend work

    US Government Jobs

    Aurora, CO
    4 days ago
  •  ...Job Description Job Description We are seeking a Guest Service Representative to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Responsibilities: Receives and confirms room reservations... 
    Bi-weekly pay
    Night shift

    Rocky Mountain Lodge

    Aurora, CO
    a month ago
  • $19 - $21 per hour

     ...Guest Service Representative Were more than just a team were a community dedicated to making a difference every day. At Olympia Hospitality, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values... 
    Hourly pay
    Temporary work
    Work experience placement
    Local area
    Shift work

    The Olympia Companies

    Arvada, CO
    1 day ago
  •  ...POSITION SUMMARY Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and...  ...with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up... 
    Local area
    Shift work

    Marriott International

    Denver, CO
    3 days ago
  • Paycom is seeking a Guest Service Representative in Highlands Ranch, Colorado to welcome guests, assist with check-ins/outs, and ensure smooth front desk operations. You will handle reservations, answer questions, process payments, and coordinate with housekeeping to support... 
    Shift work

    Hilton Garden Inn Hotel

    Highlands Ranch, CO
    1 day ago
  • $20 per hour

     ...Part-Time Guest Service Agent Location: Sheraton Denver West Lakewood, CO Department: Front Office Reports To: Guest Service Manager / Front Office Manager FLSA: Non-Exempt Job Type: Part-Time Job Summary: As the face of our hotel, the Guest Service... 
    Hourly pay
    Part time
    Local area
    Flexible hours
    Shift work
    Day shift
    Afternoon shift

    Dreamscape Hospitality

    Denver, CO
    4 days ago
  • $56k - $60k

     ..., a premier office property in Denver, Colorado. This individual will be responsible for delivering exceptional customer service to tenants, guests, and vendors while supporting the day-to-day operations of the property. The ideal candidate is professional, dependable... 
    Full time
    Work at office
    Monday to Friday
    Weekend work

    Stratton Amenities

    Denver, CO
    17 hours ago
  • $19.5 - $20.5 per hour

     ...Concierge establishes a warm, secure, and friendly atmosphere in the community and provides exceptional customer service to our high-end residents and their guests. This position will report to the Hospitality Director and be responsible for creating a welcoming and... 
    Full time
    Part time
    Work at office
    Flexible hours
    Night shift
    Afternoon shift

    Kisco Senior Living

    Denver, CO
    5 hours ago
  • $15.62 - $23.55 per hour

     ...culture to work collaboratively with your peers and delivering the pet parent WOW experience within the practice, providing stellar service and communication, in addition to supporting your practice's veterinarians, veterinary technicians, veterinary assistants, and... 
    Hourly pay
    Full time
    Local area
    Flexible hours
    Shift work
    Weekend work

    Chewy

    Littleton, CO
    3 days ago
  • $18 - $25 per hour

     ...HSA/FSA Life insurance Uniforms Short-/long-term disability coverage THE TYPE OF CANDIDATE WE'RE LOOKING FOR Customer service experience Strong communication and interpersonal skills Professional and positive demeanor Ability to multitask in a busy... 
    Hourly pay
    Full time
    Temporary work

    Minimally Invasive Procedure Specialists

    Littleton, CO
    2 days ago
  •  ...their community as the first point of contact with our residents, families, visitors, and guests. This position will provide front desk coverage and exceptional customer service by consistently being pleasant and helpful to everyone walking through the doors and creating... 
    Work at office
    Flexible hours

    Cogir Senior Living

    Denver, CO
    1 day ago
  • $20.25 per hour

     ...Membership Concierge II As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build your professional network through self-directed progression of our... 
    Hourly pay
    Full time
    Temporary work
    Flexible hours

    Lifetime

    Denver, CO
    2 days ago
  • $20.25 per hour

     ...Membership Concierge IIAs a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build your professional network through self-directed progression of our... 
    Hourly pay
    Flexible hours

    Lifetime

    Denver, CO
    1 day ago
  • $19.1 - $24.83 per hour

     ...Guest Services Team MemberLocation: UCHealth Anschutz Pavilion - Aurora, CODepartment: Guest ServicesWork Schedule: Full Time, 80.00 hours per pay period (2 weeks)Shift: EveningsPay: $19.10 - $24.83 / hour. Pay is dependent on applicant's relevant experienceThis position... 
    Full time
    Temporary work
    Remote work
    Flexible hours
    Shift work

    UCHealth

    Aurora, CO
    1 day ago
  •  ...Extraordinaire in Centennial, Colorado! We’re looking for a customer service rockstar to work on a PRN (as-needed) basis for both day and...  ...them feel right at home. Be a human GPS – Help residents, guests, and vendors find their way around. Sort and deliver mail –... 
    Relief
    Work at office
    Local area
    Flexible hours
    Shift work
    Night shift
    Day shift
    Afternoon shift
    2 days per week

    Christian Living Communities

    Centennial, CO
    7 hours ago
  • $19 - $20 per hour

    Housekeeper Full-time  Pay Range: $19.00 - $20.00 Schedule: Sunday - Thursday   Make a difference by providing great care and love for our treasured residents!  At MorningStar Senior Living, we talk a lot about culture. In fact, we rather obsess about it. ...
    Full time
    Shift work

    MorningStar Senior Management LLC

    Littleton, CO
    20 hours ago
  •  ...-to-end airport experience to clients, ensuring customer satisfaction. Ideal candidates will have at least one year of Customer Service experience. Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services... 
    Full time
    Part time
    Immediate start
    Flexible hours
    Night shift
    Weekend work
    Day shift

    Alliance Ground International

    Denver, CO
    2 days ago
  • $23.25 per hour

    \"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening...
    Temporary work
    Flexible hours
    Night shift
    Weekend work
    Day shift

    HYATT Hotels

    Denver, CO
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Service Agent. Be the first to apply!