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Front Desk Lead: Patient Experience & Team Mentor

Jefferson Health

Jefferson Health seeks a Lead Patient Services Associate to manage front desk workflow in a Newark-area outpatient practice. You will verify insurance, referrals, and demographics, while mentoring a team of Patient Services Associates to ensure smooth operations and patient flow. The role emphasizes courteous patient interactions, HIPAA compliance, and effective use of EPIC for scheduling and check-in/check-out processes. Strong customer service and leadership skills are essential. #J-18808-Ljbffr Jefferson Health

Vacancy posted 2 days ago
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