Sales Associate Customer Service Representative

Overview

WELCOME TO DRYBAR

Youve definitely heard of usor at least seen our iconic yellow tools at Sephora Ulta or Nordstrom . If not thats about to change. Were not your average salon and this isnt your average job.

Were hiring BARTENDERS aka our front desk legendswho keep the shop running smooth the energy high and the clients feeling like queens

Why Youll Love It Here:

Were the ultimate beauty crew that works hard supports each other and always brings the glam. Think good vibes music always playing and ice cream surprise days

Were looking for high-energy beauty-loving go-getters who are ready to hustle and have fun doing it. This job isnt easybut its rewarding fast-paced and full of opportunity.

What Youll Do:

As a Bartender youre the first face our guests see. Youll be:

• Making every guest feel welcomed and fabulous

• Managing the front desk with confidence

• Driving sales (membership retail)

• Supporting the stylists and keeping things flowing

Perks & Pay:

• $16.50$18.50/hr base commission bonuses

• Free blowouts every month (yes free glam!)

• Sick time flexible hours & team treats

• Discounts on our cult-favorite products

• Clear growth path ongoing training

What You Bring:

• 1 year of customer service or retail experience

• Salon or spa experience is a plus (but not required!)

• A love for beauty a quick problem-solving mind

• Confident multitasker with a great attitude

• Thrives in fast-paced high-energy environments

• Must be 18 and able to stand for long shifts

Think youve got what it takes to keep up with the blowout bar that never slows down
Then come through! Apply now and join the Drybar Montecito squadwhere beauty meets hustle and every day is a good hair day.

Learn more at

Responsibilities

Key Responsibilities:

• Warmly greet and welcome clients to create a positive first impression

• Provide exceptional customer service throughout the clients entire visit

• Promote and sell retail hair care products with confidence and product knowledge

• Maintain a clean and organized salon environment including the front desk and retail area

• Assist with restocking inventory and keeping supplies replenished and accessible

• Answer phone calls professionally and manage appointment scheduling efficiently

• Use strong time management skills to help ensure smooth on-time salon operations

Qualifications

Qualifications & Skills:

• Strong organizational skills and attention to detail to manage daily salon operations

• Previous experience in retail sales or customer service is highly preferred

• Confident phone etiquette and clear communication for booking and client interactions

• Ability to thrive in a fast-paced settingexperience in environments like grocery hospitality or wireless retail is a plus

• Comfortable recommending and selling products or services to enhance the client experience

• Bilingual abilities are a bonus but not required

Benefits

Perks & Benefits:

• Competitive pay Earn $20/hr with commissions and performance-based bonuses

• Paid sick time

• Free blowouts each month

• Bonus opportunities for membership and retail sales

• Flexible scheduling to support work-life balance

• Employee discounts on all Drybar products

• Growth opportunities with a clear path to advance

• Ongoing training and support to build your skills and confidence

Legal Disclaimer

2023 DB Franchise LLC (DBF). Each Drybar shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners shops are their employees not those of DBF. Drybar design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.

Required Experience:

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