Support Associate - Chico's

POSITION OBJECTIVE The Support Associate supports a customer and product‑focused sales culture by performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. This role ensures that core principles are reflected in all store operations. FUNCTIONAL RESPONSIBILITIES Operational Excellence Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space. Ensures new products are properly merchandised and represented in a timely manner. Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable, and completes store‑to‑store transfers and location requests accurately and timely. Ensures visual packet materials, props and signage are received and processed in a timely manner, properly storing stockroom hardware, hangers, sign holders, etc. Participates in pricing changes and markdowns. Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed. Customer Experience Supports MAPS principles and standards through strong operational processes that enable a cohesive omni‑channel experience. Teamwork and Growth Promotes an inclusive, collaborative approach to problem solving. Seeks personal developmental opportunities and readily solicits feedback. Other duties as assigned. Assists with boutique cleanliness and organization. COMPETENCIES Culture – Living the Chico’s FAS values and guiding principles by demonstrating customer focus, instilling trust, driving engagement, and delivering results with high performance. Manages Complexity – Making sense of complex, high‑quantity, and sometimes contradictory information to effectively solve problems. Plans and Aligns – Planning and prioritizing work to meet commitments aligned with organizational goals. Organizational Savvy – Maneuvering comfortably through complex policy, process, and people‑related organizational dynamics. Courage – Stepping up to address difficult issues and speaking what needs to be said. QUALIFICATIONS High school diploma or equivalent Previous stock or cashier experience preferred Must be 18 years of age or older Excellent communication skills Excellent customer service skills Strong organizational skills and ability to multi‑task in a fast‑paced environment Ability to learn or adapt to technology provided by the company Must be able to work the majority of the shift standing Ability to work quickly and within strict timelines Ability to demonstrate teamwork Exposure to visual merchandising and product placement techniques desired Communicate with customers, Associates, and Management; wear or communicate with headset Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required. PHYSICAL REQUIREMENTS Constant walking/standing – 67‑100% of an 8‑hour shift Occasional lifting up to 50 lbs. – 1‑33% of an 8‑hour shift Frequent climbing – 34‑66% of an 8‑hour shift The wage range for this position is $17.00 - $21.25. Successful candidates’ wage rates will be determined based on their individual qualifications for the position. Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law. #J-18808-Ljbffr