Project Manager, Scrum Master (Puerto Rico)

Digital Technologies Project Manager/Scrum Master

RTX Enterprise Services (ES) is looking for a highly motivated, business-focused Digital Technologies (DT) Project Manager/Scrum Master to join our Product Excellence Office (PEO) in Santa Isabel, Puerto Rico.

The PEO is part of an enterprise shared services organization and is responsible for leading significant business transformation technology projects that reach across the company. These projects span the business functions, and our organization supports both Enterprise as well as business-specific solutions. This position will lead a variety of technology projects in a fast-paced environment. Using our corporate project management processes and methods, the Project Manager will lead cross-functional, multi-business teams, collaborating at all levels of the Enterprise to ensure project success and satisfied stakeholders. The Project Manager will employ a variety of Project Methodologies and Frameworks (Agile, Hybrid, Waterfall) speed to value. The Project Manager is ultimately responsible for planning and executing the project and enabling the internal customer organization to achieve their objectives and realize business value.

What You Will Do

• Support communication, change management, and project management in alignment with Enterprise Services Infrastructure (ESI) PMO standards.
• Lead and manage multiple concurrent projects, adapting to changing priorities, timelines, and scopes.
• Partner with executives and senior leaders to define objectives, scope, funding needs, and business cases.
• Coordinate cross-functional teams, ensuring alignment to project vision, strategy, goals, and objectives.
• Oversee project initiation, planning, execution, risk management, budget/schedule tracking, and delivery.
• Utilize advanced project management tools (Planview, MS Project, Visio, Office Suite) to support execution.
• Drive organizational change, technical implementation, and process improvements to achieve results.
• Facilitate governance through steering committees, stakeholder reviews, project communications, and reporting.
• Ensure delivery of high-quality results that meet business, technical, financial, and strategic objectives.
• This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only.

Qualifications You Must Have

• A Bachelor's Degree or equivalent experience and minimum 8 years prior experience in IT project management, or an Advanced Degree in a related field and minimum 5 years experience.
• Experience with software development life cycle models and knowledge of both SAFe or Agile and traditional project management principles and practices with the ability to blend them together properly to fit our project and business environment
• Experience with multiple concurrent IT initiatives, including solution architecture, software development/configuration/integration, and infrastructure implementations.
• Prior experience with Scrum/Agile methodologies with enterprise-level development projects. CSM, SAFe or equivalent certifications preferred.
• Experience overseeing multi-function Scrum teams with at least multiple team members each including Developers, Business Analysts, Product Owners, and QA engineers
• Experience developing business cases, cost/benefit analyses, and manage phase-gated projects while collaborating across technical teams, organizations, and global regions

Qualifications We Prefer

• PMP, SAFe, CSM or similar certifications
• Strong organizational, interpersonal, analytical, communication and technical skills, including the ability to build and maintain customer relationships; be a strong team player while meeting deadlines and adjusting to changing priorities.
• Ability to manage ambiguous or competing requirements, collaborating with project teams to align on solutions and clear impediments or blockers.
• Experience operating in US Government regulated environments with strict compliance requirements.
• Ability to author and present professional user-facing documentation, presentations, and reports targeted at various personas.
• Consistently able to run multiple Scrum teams simultaneously while maintaining high quality servant leadership and facilitating multiple teams' growth
• Expertise with tools such as Jira, Confluence, PowerBI, SharePoint, MS Project, and ServiceNOW desired.

What We Offer

Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

This position is remote. However, the successful candidate must be currently living in Puerto Rico.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.