Road Maintenance Coordinator

Job Title and Location Road Maintenance Coordinator – Production & Skilled Trades, Lowell, Arkansas, United States Job Summary Under direct supervision, the position is responsible for answering incoming breakdown calls and resolving equipment issues with our drivers and vendors. The incumbent must make safe, cost‑effective decisions to facilitate quick repairs in order to maximize equipment utilization, and receive management approval for repair expenditures exceeding $500.00. Key Responsibilities Assist company drivers or leased owner‑operators with vehicle repairs, tires, fuel advances, and repair instructions by promptly answering incoming calls, gathering necessary information, and routing them to company facilities or an approved vendor. Provide follow‑up to ensure problems have been handled in a timely manner. Maintain contact with the driver and vendors to ensure repairs will be completed quickly and update Operations personnel on equipment status. Locate the appropriate vendor closest to the breakdown to ensure minimum wait time, competitive pricing, and quality repairs to minimize cost. Quickly resolve tire and equipment issues related to breakdown, repair, and roadside assistance to ensure quality and safety of repairs, minimize cost, and maximize equipment utilization. Minimum Qualifications High school diploma or GED equivalent with up to 1 year of related experience and/or training, or equivalent combination of education and experience. Preferred Qualifications Automotive and/or diesel mechanic knowledge. Ability to adapt to a dynamic work environment and shifting priorities and directives. Ability to effectively transmit, receive, and accurately interpret ideas through various mediums. Ability to process information with high levels of accuracy. Ability to establish and maintain effective relationships with personnel, customers, and vendors. Ability to use time and resources efficiently and effectively. Ability to work both individually and as a team. Proficient computer skills, including Microsoft Office suite (PowerPoint, Excel, Outlook, etc.). Ability to meet or exceed customer needs and expectations to provide excellent service. Compensation Starting pay depends on skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for an annual bonus and incentives based on profitability or volumes in accordance with the Company’s bonus and incentive plans, as applicable and in effect from time to time. Benefits Medical, dental, and vision benefits; 401(k) retirement plan; life insurance; short‑term and long‑term disability coverage; paid time off commensurate with tenure (includes vacation and sick time); six weeks of paid maternity leave and two weeks of paid parental leave; and six paid holidays annually. EEO Statement J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law. Additional Information This position is not eligible for employment‑based sponsorship. #J-18808-Ljbffr