Senior Engineer Backend Platform & AI Systems

Senior Engineer — Backend Platform & AI Systems

Vantaca's vision is big! We are the leading AI-native community management performance platform that enables owners and operators, community management teams, boards and associations to work smarter, faster, and with unprecedented insight. More than just accounting and management software, Vantaca is intelligent business operating software that leverages artificial intelligence to automate routine work, surface actionable insights, and help our customers increase revenue, efficiency, flexibility, and control. Built on modern cloud architecture with a single-platform design, Vantaca combines comprehensive functionality that adapts to 100% of business processes with AI-powered automation that learns and improves over time. Our proactive AI capabilities don't just report on what happened; they predict what's coming and recommend what to do next. From intelligent document processing and predictive analytics to automated workflows and conversational interfaces, we're transforming how community management companies operate. With seamless integrations across the software and banking ecosystem, we're building the intelligent hub for community management where AI doesn't just assist, it anticipates. Vantaca is focused exclusively on community management and is the trusted technology leader defining the AI-powered future of the community association management industry. We're building something fundamentally different, and our customers are experiencing the competitive advantage that comes from working with truly intelligent software. Vantaca just achieved unicorn status with a $1.25B valuation, so it's safe to say we're past the "scrappy startup phase." We're not just building a successful company—we're building the category-defining platform that will transform how an entire industry operates.

The Opportunity

We're building the category-defining platform for community association management: 6M+ doors, 100% YoY growth, and an AI product that went from $0 to millions in revenue in months. We're not running a legacy modernization program. We're revolutionizing the industry with AI, building what it will run on for the next decade. We're expanding our engineering hubs in Raleigh-Durham and Wilmington and looking for Senior Engineers who have mastered the craft of building high-performant applications and are energized by AI and the reality that AI agents are transforming how entire industries operate.

What You'll Own

This role sits at the core of our platform engineering, building the systems that make Vantaca dependable at scale. Platform & Agent Systems

• Build and operate the backend systems powering AI agents in production: tool execution, state management, orchestration, retries, idempotency, and rate limiting
• Design robust, agent friendly APIs as interfaces for internal and external consumers
• Model complex domain data — agent memory/state, workflow history, audit trails, permissions, multi-tenant isolation
• Implement high-quality integrations (OAuth, webhooks, sync engines, connectors) with strong observability and failure handling
• Define SLIs/SLOs, implement end-to-end tracing, build circuit breakers and cost guardrails for agent workloads
• Optimize throughput, latency, queue backlogs, caching, and storage as the platform scales
• Drive engineering standards: code quality, testing strategy, on-call hygiene, runbooks, and postmortems

What We're Looking For

• 5+ years of engineering experience building high-performant applications
• Deep fundamentals: distributed systems, concurrency, queuing/workers, caching, production operations
• Strong relational data modeling: Postgres or SQL Server, migrations, indexing, query optimization, correctness at scale
• API design discipline — clear, evolvable contracts across services and external partners
• Polyglot experience with TypeScript, Python, or equivalent cloud-native tooling
• LLM orchestration experience: prompting, tool calling, evals, latency/cost tradeoffs
• Agent architecture familiarity: orchestration patterns, planning/execution loops, memory/state, sandboxed tool execution
• Experience with message-based architectures or equivalent event-driven patterns

You'll Thrive Here If

• You're energized by the business problems you're solving and you want to define, design, and own outcomes end-to-end
• You build in quality and ship fast without sacrificing reliability or security
• You hold a high bar for data integrity and correctness as the systems we build affect real communities at scale
• You love winning as a team

The Way We Work

We operate on a few principles that are non-negotiable:

• Shoot for Impossible, Make it Happen — we set audacious goals, break them into executable steps, and don't flinch at hard problems
• Radical Candor, Humble Excellence — direct feedback, genuine care, no politics
• AI-accelerated velocity — we expect innovative use of AI development tools

Core Values

• Always Growing: Likes change and enjoys finding new ways to improve their knowledge and the product. Always ready to learn quickly, helping themselves and the team grow.
• Win as a Team: Builds trust and works together by making sure everyone communicates well. Actively involved in daily work, working closely with the team, listening to their ideas, and celebrating successes together.
• Accountability Starts with Me: Notices problems and takes personal action to solve them.
• Unwavering Commitment to Customer Experience: Regularly talks to residents and management companies, taking personal responsibility to understand what they need, address concerns, and make their experience better with improved Vantaca processes.
• Innovate Boldly: We challenge the status quo and push boundaries to create meaningful change. We act with urgency and purpose, knowing that innovation drives our success.

Why You Should Join Our Team

• Build consumer products that millions use. Shape how homeowners across the country interact with their communities every day.
• AI-First Product Culture with access to cutting-edge tools and autonomy to experiment.
• Benefits: Medical, Dental, and Vision kick in day one
• Unlimited PTO (with a requirement for employees to take a minimum of one continuous week per year)
• 401K with Company Match
• Remote Flexible - come to the office when needed
• Great parental leave benefits
• Unicorn-stage growth: $1.25B valuation, $300M Series C, scaling from 275 to 400+ employees
• Named on Inc 5000 list of America's Fastest Growing Private Companies
• Named on Inc 5000 Vet 100 Private Companies list multiple years in a row
• Winner of Coastal Entrepreneur Award, Technology Category
• Active employee-led Culture Committee
• Ongoing industry and professional development trainings available to all employees
• Multiple leaders on the executive committee recognized as 40 under 40 recipients for contributions to business and community
• We're playing offense to win! Our product market fit and our world-class employees make us the leader in our space. We're building something cool and people like it here.