Operations Manager

Job Title Operations Manager Department / Location Envision Theater Supervisor Assistant General Manager / General Manager Compensation Salary (Competitive) Company Company of theaters, restaurant, and coffee shop. Envision Cinemas is a multi-screen dine-in movie theater with mini bowling, restaurant, and private event space. Envision brings back the glory of cinema’s past with a modern twist. From our full bar & grille to the push-button service in our modern recliners. Job Description The Operations Manager is responsible for supporting daily Envision Theater operations with a knowledgeable, friendly, and helpful attitude toward all guests and team members. Assist in all areas of Front of House Operations to help ensure a high-quality experience. Job Qualifications / Requirements Previous management experience for a minimum of 1 year Previous experience in theater or restaurant Available to work evening hours, weekends, and holidays. Management work week consists of a minimum of 50-55 hours per week and more deemed necessary at various times. Ability to work with minimal supervision Must be at least 21 years of age Serve Safe Manager Certification, or the ability to obtain one within 30 days of employment Be able to reach, bend, stoop and frequently lift up to 40 pounds Be able to work in a standing position for long periods of time (up to 10 hours) Ability to work in a fast paced, high stress environment, while still delivering on our promises to our guests, ensuring a team‑focused environment Job Responsibilities Hire, train, retain and develop team under the supervision of the Assistant General Manager and/or General Manager Enforce cash handling procedures as directed by Envision Cinemas Policy Assure execution of staff training programs Oversee all hourly staff by providing leadership to all management staff under the direction of the Assistant General Manager and/or General Manager Assure staffing level of the hourly staff coverage is appropriate to meet the needs of the business and maximize the customer experience Select and develop Assistant Managers and Trainers for more responsibility or internal promotion into the management program Promote positive employee relations including effective delegation of managerial duties, fostering high staff morale, upholding operation standards, and executing the performance management process Optimize financial results (drive sales and control costs) Write schedules for all hourly staff and ensure within budgetary guidelines Responsible for all aspects of the operation including theater, food, beverage, equipment, and property to facilitate the fulfillment of financial goals and company initiatives Consistently meet the standard for the guest experience Deliver an unparalleled guest experience through the best combination of food, drinks and movies in an ideal environment Maintain a safe and secure environment for all guests and staff Continuously improve operation execution through attention to detail and adherence to our operating standards and philosophies Ensure that all events are executed properly, to the client’s satisfaction Hold self‑accountable for high personal standards of conduct and professionalism Appreciation of diversity (thought, ethnic, gender, etc.) Monitor Risk Management as it pertains to the theatre, i.e., employee and patron safety, loss prevention, emergency situations, and the proper handling, reporting and investigating of accidents Ensure responsible alcohol service is delivered by all hourly staff Keep current on all Standard Operating Procedures and be able to effectively communicate them to team members Innate ability to inspire team Complete financial and personnel/payroll related administrative duties accurately, on time and in accordance with company policies Perform daily, opening, mid, and closing operations duties Maintain all operating systems and their forms for cinema Oversee the organization, zoning, cleanliness and sanitation of dine‑in cinema Oversight of a specific area of focus designated by the General Manager each quarter. Areas of focus can include Back of House Operations, Training, Special Events, Bar, Service, Training, and Complaints Keep facility clean and in good repair and/or contact the appropriate vendor from the approved vendor list to get the job done Assist with other duties including but not limited to load/unload trucks, usher, check/take tickets, clean up after service, enforce policies and procedures Demonstrate cooperative behavior with colleagues and supervisors Benefits / Perks Competitive Salary Vacation Health Insurance Quarterly Lunch Allowance at Envision Theaters Growth Opportunities Free Movie Tickets #J-18808-Ljbffr