College Intern - Airport Operations & Planning Analyst (DFW)

Envoy Air Summer InternshipReady for takeoff? We are looking for a college intern who will be passionate to work for Envoy Air, the largest regional airline and wholly owned subsidiary of American Airlines. Envoy operates both Embraer E-170 and E-175 aircraft. The regional airline has expanded its network outside of the U.S. to international destinations in Canada, Mexico, and the Caribbean.Our paid 11-week summer internship will not only enhance your studies, but also provide an educational experience you can't find in the classroom. As an intern, you will learn real world skills while building a professional network of future peers. You will learn the ins and outs of how your team impacts the business day to day and gain an understanding of the commercial aviation business.Pay rate: $22/hrResponsibilitiesThe intern will support the DFW Airport Operations team as an operational analyst, working alongside airport leadership and operational teams to analyze performance, identify trends, and support improvement initiatives. The intern will gain exposure to areas such as DFW Hub Control Center operations, departure and arrival performance, delay analysis, staffing and resource utilization, baggage performance, and operational planning. The internship may also provide the opportunity to support operational readiness initiatives associated with major airport construction and terminal transitions, including evaluating changes to facilities, gates, staffing, equipment, and operational processes.Typical job duties include:Analyze operational performance data, including on-time performance, delay drivers, baggage performance, and operational reliability, to identify trends and opportunities for improvementPartner with Workforce Planning and DFW station leadership to evaluate staffing, workload, resource utilization, and forecast-versus-actual performanceDevelop dashboards, reports, and presentations that translate operational data into clear, actionable insightsSupport DFW Hub Control Center and airport-wide process improvement initiatives focused on operational efficiency, reliability, and the customer experienceSupport operational readiness planning for terminal construction, facility changes, gate transitions, and other operational changes, including impacts to staffing, equipment, baggage processes, and resourcesParticipate in operational observations and field visits to better understand frontline execution and identify improvement opportunitiesComplete an internship project focused on a real DFW operational opportunity and present findings and recommendations to DFW Operations leadershipQualificationsThe ideal candidate must be able to work in a team environment and the ability to prioritize work and projects in order to meet deadlines and objectives. Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated.Position Requirements:Minimum age of 18Enrolled in an undergraduate or graduate degree program in: Business Management, Management – General, Aviation Management, Industrial Engineering, Data Analytics, Data Science, or related field of studyMust be classified as a Junior, Senior, or Graduate student upon start of internship3.0 minimum Grade Point AverageProficiency in MS Office that includes Excel, Word, PowerPoint, and OutlookAbility to present data to all levels of managementDemonstrated ability to communicate effectively both orally and in writingMust be willing and able to travelMust be able to read, write, fluently speak, and understand the English languagePossess the legal right to work in the United StatesPreferred Qualifications:Experience with Microsoft Power BI, Tableau, or similar data-visualization toolsExperience with data analysis, forecasting, process improvement, or operational planningInterest in airline operations, airport management, operations research, or analyticsAdvanced Microsoft Excel skillsExperience translating operational data into actionable recommendationsPlease note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.Envoy Air is an Equal Opportunity Employer – Minorities/Women/Veterans/Disabled.