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AI-Powered Contact Center Architect

Amazon

Amazon is seeking a Solutions Architect II for Ring & Blink CS Technology to design and deliver AI-powered customer service systems at scale. You will own end-to-end architecture across Amazon Connect, Salesforce, and LLM services, delivering an integrated AI-native contact center stack for millions of Ring and Blink customers.

You will translate business problems into AI solutions, validate them with data, and ship them to production, partnering with CS Operations, product managers, and

#J-18808-Ljbffr
Vacancy posted 8 hours ago
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