Commercial Lines Insurance Account Assistant

Job Description

Job Description

Location

Franklin, TN 37069 | In-Office | Full-Time

Compensation

Annual Compensation $50,000 - $65,000

Position Overview

We are seeking a detail-oriented and proactive Commercial Lines Account Assistant to support our Commercial Lines Account Managers in policy administration and customer service. This role is ideal for a professional who thrives in a fast-paced office environment and is eager to grow within the insurance industry.

Key Responsibilities

• Assist with policy administration including policy checking, updates, and renewal reviews.

• Prepare and send customer notifications regarding policy changes and renewals.

• Process certificates of insurance promptly.

• Handle small bonds and simple account management tasks.

• Assist with claim submissions and follow-ups.

• Provide marketing and documentation support.

• Support Account Managers with administrative duties.

Qualifications

• Strong written and verbal communication skills.

• Highly organized and detail oriented.

• Ability to manage multiple tasks independently.

• Comfortable working in agency management and insurance systems.

• Prior administrative or insurance experience preferred.

• Must obtain Property & Casualty License (current license preferred).

• Proficiency in Microsoft Office Suite.

Benefits

• 401(K) with matching

• Health Insurance

• Dental Insurance

• Vision Insurance

• Holidays, Vacation, and Sick Leave

• Long-Term and Short-Term Disability

• Professional growth and advancement opportunities

At Boxwood, we exist to provide our clients peace of mind, confidence in coverage, and a superior customer experience so that their families and businesses are able to protect and enjoy the life they’ve built and have the confidence to grow. We have adopted the industry’s most current technology to serve our clients’ needs in a way they would expect from any modern business.

Company Description

At Boxwood, we exist to provide our clients peace of mind, confidence in coverage, and a superior customer experience so that their families and businesses are able to protect and enjoy the life they’ve built and have the confidence to grow. We have adopted the industry’s most current technology to serve our clients’ needs in a way they would expect from any modern business.