Onsite Support Technician
Universal Business Solutions
Job DescriptionJob DescriptionOnsite Support Technician 12 Month Contract (W2) Teterboro, NJ (On-Site) In this position you will be responsible for handling of circuits to the end user. Supporting laptop repairs. Will be working on Client laptops doing mother boards, hard drives, screens. PC Hardware/Software troubleshooting parts replacements and installationBasic understanding of PC functionality. Tech will assist customers and install device security, McAfee, and CrowdStrike.Configure laptop devices as required.Networking and Wireless knowledge.Resolve technical IT issues for clients via phone, or remote support.Strong customer service and communication skillsTeam player with strong collaboration skillsBasic understanding of networkingFamiliar with Copilot, SharePoint, Teams, OneDrive, and the Microsoft 365 suiteProduction/manufacturing environment experience is a plusExperience supporting production-related equipment, label printers is a plus Requirements:2 years + experience working on repairing or break/fix work for computer hardware including laptops.A+ certification preferred. Hardware used:LaptopDell Latitude 7410, 7310, 5410Label Printers Applications:MicroSoft CoPilotMS 365 SuiteMaaS360
Vacancy posted 4 days ago
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