IT Technical Writer

For more details, please connect with Syed Sabi Ali at View phone number on click.appcast.io or email him at View email address on click.appcast.io

Direct Client: New York City Department of Social Services


Job Title: IT Technical Writer


Location: Brooklyn, NY 11238


Duration: 36 Months


Position Type: Contract


Hours Per Week: 35 Hr


Interview Mode: Webcam


Ceipal ID: NYC_TW25_SB


Requirement ID: DSS-ITS-C-20260729-1-25

Project Name:ICPWeb

The ICPWeb project is a web-based application supporting the processing and tracking of periodic mailers both sent and then received by HRA. This application is responsible for the stopping of benefit closing as a result of processing of returned periodic mailers. This application is also part of the re-engineering effort for the (IVS) Information Verification Services collaterals implementation. Population of the IVS collaterals is now tied to the processing of ICPWeb periodic mailers.

Tasks & Duties:

• Create and maintain technical artefacts for agency wide applications
• Lead the preparation and consolidation of application inventories across DEV, QA, and PROD environments.
• Develop and review Bills of Materials (BOM) for applications prior to submission to I&O and governance bodies.
• Create and standardize Runbooks, System Architecture Documents, and Security Accreditation artifacts.
• Prepare and submit firewall rules for inbound and outbound communications.
• Verify provisioned infrastructure components against approved architecture designs.
• Establish documentation standards, templates, and governance processes.
• Liaise with Infrastructure, Security, Architecture, and Operations teams to ensure documentation accuracy and compliance.

Required/ Desired Skills:

• A minimum of 4 years of experience with Technical writing within enterprise IT or infrastructure environments
• A minimum of 4 years of experience with Strong understanding of multi-environment architecture (DEV, QA, PROD).
• A minimum of 4 years of experience with Proven experience preparing BOMs, system architecture documentation, and operational runbooks
• A minimum of 4 years of experience with Solid knowledge of networking concepts (IP addressing, ports, protocols, firewalls)
• A minimum of 4 years of experience with Experience with security accreditation and compliance documentation
• A minimum of 4 years of experience with Familiarity with ITIL processes and enterprise governance frameworks
• A minimum of 4 years of experience with Proficiency in MS Office, Visio (or similar diagramming tools), and documentation platforms (e.g., Confluence, SharePoint)
• A minimum of 4 years of experience with Excellent analytical, stakeholder management, and communication skills

V Group Inc. is a NJ-based IT Services and Products Company with its business strategically categorized in various Business Units including Public Sector, Enterprise Solutions, Professional Services, Ecommerce, Projects, and Products. Within Public Sector business unit, we cater IT Professional Services to Federal, State and Local. We have multiple awards/ contracts with 30+ states, including but not limited to NY, CA, FL, GA, MD, MI, NC, OH, OR, CO, CT, TN, PA, TX, VA, NM, VT, and WA.


If you are considering applying for a position with V Group, or in partnering with us on a position, please feel free to contact me for any questions you may have regarding our services and the advantages we can offer you as a consultant.

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