Account Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in 2021 and currently lead a team of four. Before becoming a State Farm agent, I worked in sales before joining a friend's agency as a team member. I'm a former college athlete, a huge sports fan, and enjoy hunting, fishing, and golfing. Family is my top priority, and my wife and I have one child with another on the way.

Our agency is built around teamwork, relationships, and creating a positive environment where people enjoy coming to work. We've built a close-knit team that works hard, supports one another, and knows how to have fun along the way.

Our agency offers health benefits, licensing reimbursement, quarterly team outings, and a strong commitment to work-life balance. Team members can also earn additional time off or even office closures based on performance because we believe in rewarding hard work.

Our culture is upbeat, energetic, and rewarding. I'm a relaxed leader who believes in giving my team the support they need to succeed. I'm looking for someone who enjoys working hard, values teamwork, and wants to be part of a fun, high-performing office.

ROLE DESCRIPTION:
As an Account Representative for Brandon Noe - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. 
• Establish customer relationships and follow up with customers, as needed. 
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.