Bilingual Call Center Specialist Spanish (Immigration)

GovCIO

GovCIO is seeking a Call Center Service Representative - Bilingual, Spanish for the ECCO in Irvine, CA. This on-site role requires handling live immigration-related inquiries with accuracy, using established protocols and case management tools.

Responsibilities include answering calls from detention facilities and stakeholders, applying immigration lifecycle knowledge, logging case data, and coordinating with officers for follow-up. Must be US citizen and pass DHS Public Trust clearance.

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Vacancy posted 2 days ago

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