Change Management Engineer

Change Management Engineer

LS Technologies, a Tetra Tech company, is seeking a highly skilled Change Management Engineer to support the planning, coordination, implementation, and governance of cloud infrastructure and application changes within the FAA enterprise environment. This position serves as a technical change management specialist responsible for ensuring cloud changes are properly engineered, documented, tested, authorized, implemented, and validated while minimizing operational risk to mission-critical FAA systems.

Job Duties & Responsibilities - Essential Job Functions may include, but are not limited to, the following:

• Plan, coordinate, and execute cloud infrastructure and application changes across development, test, staging, and production environments.
• Manage the end-to-end change lifecycle, including change identification, impact assessment, technical review, approval, implementation, validation, and closure.
• Develop and maintain standardized Cloud Change Management processes, procedures, templates, workflows, and technical documentation.
• Evaluate proposed changes for technical dependencies, operational impacts, security implications, resource requirements, and potential mission impact.
• Coordinate changes across Cloud Engineering, DevOps, Cybersecurity, Network Engineering, Application Development, Operations, and FAA program stakeholders.
• Support Change Configuration Board (CCB) activities by preparing technical change packages, risk assessments, implementation plans, test results, rollback plans, and supporting documentation.
• Ensure changes comply with FAA policies, enterprise architecture standards, cybersecurity requirements, configuration management processes, and applicable Federal regulations.
• Develop detailed implementation, validation, and back-out/rollback plans for complex cloud changes.
• Establish and maintain change windows and coordinate implementation activities to minimize disruption to mission-critical systems.
• Monitor and validate changes after implementation to ensure systems, applications, security controls, and integrations remain operational.
• Support root-cause analysis for unsuccessful or emergency changes and identify corrective and preventive actions.
• Track change-related incidents, failed changes, emergency changes, and recurring changes to identify trends and opportunities for process improvement.
• Coordinate emergency and expedited changes while ensuring appropriate technical approvals, documentation, risk assessment, and post-implementation review.
• Maintain accurate configuration and change records within enterprise IT service management and configuration management systems.
• Support Configuration Management Database (CMDB) activities by ensuring cloud infrastructure components and configuration relationships are accurately represented.
• Work with engineering teams to establish standard, repeatable, and automated changes that reduce manual intervention and operational risk.
• Integrate change management practices into DevSecOps and CI/CD pipelines, ensuring infrastructure and application changes are appropriately governed without unnecessarily slowing development.
• Review Infrastructure as Code changes, including Terraform, CloudFormation, Ansible, or similar technologies, to assess implementation impact and change risk.
• Establish automated controls and approval gates for infrastructure deployments and production changes.
• Support version control and peer-review processes for cloud configuration and Infrastructure as Code repositories.
• Coordinate cloud changes involving AWS services, networking, identity and access management, security services, compute, storage, databases, containers, monitoring, and logging.
• Ensure cloud changes account for required cybersecurity controls, vulnerability remediation, security hardening, logging, monitoring, and compliance requirements.
• Support security-related changes involving services such as AWS Security Hub, GuardDuty, IAM, CloudTrail, Config, and other enterprise security capabilities.
• Coordinate changes associated with cloud platform upgrades, operating system updates, security patches, application releases, infrastructure modernization, and technology migrations.
• Develop dashboards, metrics, and reports to measure change success rates, failed changes, emergency changes, change volume, implementation performance, and compliance.
• Identify opportunities to automate repetitive change management activities using scripting, APIs, Infrastructure as Code, and DevOps tooling.
• Participate in technical design reviews and architecture discussions to ensure change management requirements are incorporated early in the engineering lifecycle.
• Provide technical guidance to junior engineers and development teams regarding cloud change management, deployment practices, documentation, and operational readiness.
• Support continuous improvement initiatives designed to increase deployment velocity, reliability, security, and operational stability.
• Assist with audits and assessments by providing evidence of change approvals, testing, implementation, validation, configuration management, and compliance.
• Support FAA mission systems by ensuring cloud changes are executed in a controlled, predictable, secure, and repeatable manner.

Qualifications:

• Bachelor's degree in computer science, Information Technology, Engineering, or a related technical discipline, or equivalent experience.
• 5+ years of experience in systems engineering, cloud engineering, DevOps, IT operations, configuration management, or change management.
• Demonstrated experience managing technology changes within complex enterprise environments.
• Strong understanding of cloud infrastructure and cloud service delivery models.
• Experience with AWS cloud environments and enterprise cloud operations.
• Experience developing implementation plans, test plans, validation procedures, and rollback plans.
• Experience with configuration management and enterprise change management processes.
• Ability to analyze technical changes and identify dependencies, risks, and potential operational impacts.
• Strong technical writing, documentation, communication, and organizational skills.
• Ability to work effectively with engineers, developers, cybersecurity professionals, operations personnel, and government stakeholders.

Work Requirements:

• Work location: Remote
• Work Hours: 40
• Travel: 20%
• Extended Computer Use: Regular and prolonged periods of working at a computer terminal.
• Lifting and Carrying: Occasional lifting of equipment and materials weighing up to 50 pounds may be required during installations.
• Dexterity: Manual dexterity and visual acuity to operate computer equipment, troubleshoot issues, and perform tasks requiring precision. Sitting/Standing: Both prolonged sitting and occasional standing may be required for troubleshooting and attending to system issues. Background check: Must have ability to obtain and maintain a Public Trust.

About LS Technologies

At LS Technologies, a Tetra Tech Company, we're enhancing our nation's critical infrastructure by providing engineering, technical, and professional services to Federal Government agencies. The quality of our work, deep technical expertise, and genuine passion for public service sets us apart. As a growing organization we are expanding our benefits and communication with our employees, offering add-ons that speak to our growing employees' needs. Join us in delivering high-quality solutions and shaping the future of safety and innovation for our government partners. In 2024 we joined Tetra Tech, enabling us to combine our expertise with the reach and resources of a prestigious global organization.

EEO Commitment

LS Technologies, a Tetra Tech Company, is proud to be an Equal Opportunity Employer. All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sex, marital or familial status, status as a protected veteran, or any other characteristic protected by law. Tetra Tech is a VEVRAA federal contractor, and we request priority referral of veterans. We invite applications from all interested parties.

Requesting an Accommodation

LS Technologies is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by LS Technologies and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with LS Technologies and have accommodation needs for a disability or religious observance, please send us an email View email address on click.appcast.io or speak with your recruiter.

Compensation (Pay Bands)

Salary at LST is determined by a wide array of factors, such as (but not limited to) education, certifications, knowledge, skills, competencies, and experience, location, and clearance level, as well as contract-specific affordability and organizational requirements and applicable employment laws. Please note that the salary information is a general guideline only. The projected compensation range for this position is provided within the posting and is based on full-time, 40 hour/week status. Part-time staff receive compensation at an hourly rate. The estimated minimum and maximum displayed represents the broadest range for this position (inclusive of high geographic and high clearance requirements) and is just one component of LSTs total compensation package for employees. Benefits offered to all employees who work 30+ hours per week: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave,