Incident Manager

ASM Research, An Accenture Federal Services Company, seeks a Problem Mgmt. Lead / Problem Manager to oversee end-to-end problem management for mission-critical IT services. You will drive root cause analysis, coordinate with incident, change, and service owners, and ensure permanent fixes or robust workarounds are implemented. This senior role emphasizes data-driven improvement, KPI tracking, and cross-functional collaboration with executives to align remediation with strategic initiatives and #J-18808-Ljbffr