IT Support Specialist

IT Support SpecialistDrug Plastics is looking for you to join our Corporate team! As an IT Support Specialist, you should enjoy challenges of installing, troubleshooting, and maintaining IT systems that optimize efficiency and security. This is a Monday thru Friday, 8am-5pm position.Perks at Work:Paid time off including your birthday off!Competitive pay401k Eligible after first 90 days of employmentEligibility to enroll in Medical, Dental, and Vision plans the 1st of the month following hireCommitment to Sustainability:All plants 100% renewable/carbon-free sourced energy.Voluntarily disclose our environmental data through CDP's platformReduced scope 1 and scope 2 emissions by over 90% since 2015.Committed to net-zero emissions by 2050Some Responsibilities Include:Help desk and day-to-day workstation troubleshooting and resolution of technical issues. This includes investigating and resolving trouble ticket items and making necessary repairs in a timely manner.Onsite and remote support tackling day-to-day maintenance and repair of end user devices, including computers, printers, scanners, phones, tablets and network components.Responsible for the onboarding of new employees to include account set up, building/configuring the workstation, deskside installations, phone provisioning, and training. Also responsible for disabling accounts and de-configuring workstations as employees leave the organization.Monitoring the long-term information security and privacy strategy.Responsible for maintaining spare equipment inventory to fulfill requests and hardware replacements.Installing, terminating and testing network cabling.VoIP setup and requests (Zoom)Active Directory group provisioning and de-provisioningMaintain hardware and software asset management systemRequirements:A minimum of an associate's degree or 1-3 years of IT Support experienceWorking Knowledge of Windows 11 EnvironmentsCommitted to making a positive change but remaining flexible as priorities and responsibilities shiftWork in a team environmentCommitment to working safelyDrug Plastics & Glass Company Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Drug Plastics & Glass