Guest Service Representative
Soch Management
Job Description
Job Description
Be the First Smile Our Guests See!
We're looking for a friendly, customer-focused Guest Services Representative to join our Front Office team. In this role, you'll create memorable first impressions by providing exceptional guest service, managing front desk operations, and ensuring every guest enjoys a seamless stay. If you thrive in a fast-paced environment, enjoy helping others, and have a passion for hospitality, we'd love to meet you.
What You'll Do- Welcome guests with a warm, professional attitude during check-in and check-out.
- Answer phone calls and respond to guest questions, requests, and concerns.
- Process room reservations, cancellations, and modifications.
- Handle cash, credit card transactions, and guest account balances accurately.
- Provide information about hotel amenities, local attractions, and services.
- Maintain the appearance of the front desk, lobby, and complimentary breakfast area.
- Coordinate with housekeeping and other departments to ensure an outstanding guest experience.
- Resolve guest concerns promptly and professionally.
- Support daily front office operations and complete assigned administrative tasks.
- High school diploma or equivalent.
- Computer proficiency required.
- Previous customer service experience preferred.
- Hotel front desk or hospitality experience is a plus.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Ability to remain calm and professional in a fast-paced environment.
- Flexible schedule, including weekends, holidays, and occasional overnight shifts.
- Ability to stand for extended periods throughout the shift.
- Ability to occasionally lift up to 20 pounds.
- Comfortable working flexible hours as business needs require.
- Competitive pay
- Supportive and collaborative team environment
- Opportunities for training and career advancement
- Gain valuable hospitality and customer service experience
- Make a meaningful impact by creating exceptional guest experiences every day
Vacancy posted 23 days ago
Similar jobs that could be interesting for youBased on the Guest Service Representative in Stockton, CA vacancy
- ...Description: The Guest Service Representative (GSR) is responsible for delighting Thorntons' Guests with a fast, friendly, fresh, clean, and in-stock shopping experience. GSRs assist in maintaining brand standards through the execution of tasks within the Store Operating...SuggestedWeekly payTemporary workLocal areaShift work
Thorntons (Kentucky)
Lodi, CA23 hours ago $17.76 - $18.76 per hour
...Complete community and resident laundry and ironing, as assigned. Maintain a safe and secure environment for all staff, residents, and guests, following established safety standards. Encourage teamwork through cooperative interactions with co‑workers and other departments....SuggestedHourly payFull timeShift workIvy Park at Otay Ranch
Stockton, CA1 day ago- ...travel experience from planning to return. We're looking for candidates with strong communication skills and a background in customer service, preferably in travel or hospitality. Enjoy remote work flexibility, exclusive travel perks, and opportunities for professional...SuggestedRemote workWork from home
Jones Express Travel
Stockton, CA1 day ago $16.9 per hour
...Overview Join Healthcare Services Group (HCSG) as a Housekeeper, where you will play a vital role in maintaining a clean and safe environment... ...environment. Interact positively with residents, staff, and guests, providing excellent customer service. All other duties as...SuggestedLocal areaHealthcare Services Group
Stockton, CA2 days ago- A travel support company is seeking a Travel Customer Service Representative to provide remote support to clients throughout their travel journey. This role involves responding to inquiries, assisting with bookings, and ensuring a seamless experience for clients. Ideal...SuggestedRemote workFlexible hours
Rudybtravel
Stockton, CA2 days ago - ...True Adventure Travel is seeking a Travel Customer Representative to assist clients in planning and booking dream vacations. You will work... ...to deliver personalized itineraries and exceptional service. You will communicate via phone, email, and online platforms,...Remote work
Next Stops travel
Stockton, CA1 day ago - ...kindness and patience Serves as the first point of contact for guests and visitors in person as well as via phones Effectively operates... ...facility phones and paging systems Exhibits excellent customer service and a positive attitude towards patients Ability to juggle...Full timePart timeWork at officeWeekend work
Workstream
Stockton, CA4 days ago $16 - $35 per hour
...Hilton is seeking Housekeepers / Room Attendants to maintain the cleanliness, organization, and overall appearance of guest rooms and hotel areas to Hilton brand standards. Housekeepers are responsible for cleaning assigned guest rooms, making beds, changing linens, cleaning...Hourly payFull timeShift workWeekend workHilton
Stockton, CA3 days ago$17 - $17.5 per hour
...professional growth and celebrates your success A fun-filled, energetic environment that's centered in hospitality and high-quality service Competitive salaries Professional development, training, and personal coaching through our Mentor, Buddy, and Executive...Full timeContract workPart timeWork at officeImmediate startFlexible hoursShift workWeekend workMBK Senior Living
Manteca, CA1 day ago$16.9 - $17.9 per hour
...career. Our Cast Members are empowered to provide the greatest service anywhere through cross-training in a variety of different positions... ...Hiring Game Room Attendants Game Room Attendants support guests as they play games and are responsible for ensuring all games...Bi-weekly payHourly payFull timeTemporary workPart timeLocal areaImmediate startShift workCHUCK E CHEESE
Stockton, CA2 days ago$16.9 - $17.9 per hour
...career. Our Cast Members are empowered to provide the greatest service anywhere through cross-training in a variety of different positions... ...!Now Hiring Game Room AttendantsGame Room Attendants support guests as they play games and are responsible for ensuring all games...Bi-weekly payFull timeTemporary workPart timeLocal areaImmediate startShift workCHUCK E CHEESE
Stockton, CA1 day ago- ...provide exceptional quality, comfort, and care with five‑star services and amenities. Residents enjoy a rewarding lifestyle with individualized... ...a safe and secure environment for all staff, residents, and guests, following established safety standards. Encourage teamwork...Relocation
Oakmont Management Group
Lodi, CA23 hours ago - ...energetic environment that's centered in hospitality and high-quality service-Competitive salaries-Professional development, training, and... ...a safe, comfortable, and inviting community for all staff, guests, and residents, by demonstrating superior customer service and...Full timePart timeLocal areaImmediate startFlexible hoursShift work
MBK Real Estate
Manteca, CA1 day ago - ...maintains the department according to company standards including bulk food bins and machines; Provides friendly, courteous customer service to internal and external customers; Breaks down freight by moving product and placing it in inventory; operates forklift; Oversees...
WinCo Foods
Stockton, CA5 hours ago - ...Job Description Job Description Overview Join Healthcare Services Group (HCSG) as a Housekeeper, where you will play a vital role... ...environment. Interact positively with residents, staff, and guests, providing excellent customer service. All other duties as...Part time
- ...Job Description Job Description About the Role: No Time Cleaning Services LLC is looking for a dedicated and detail-oriented Housekeeper to join our growing team in Stockton/Lodi, CA! This is a great opportunity to be part of a professional cleaning company where...Full timePart timeFlexible hours
$10 per week
...plan with a company match after 1 year of service Anniversary pay (must meet eligibility... ...meals and a 25% discount when dining as a guest Opportunities - we train and provide... ...The physical demands described above are representative of those that must be met by employees to...Weekly payTemporary workFlexible hoursShift workRed Lobster
Stockton, CA4 days ago$16 - $18 per hour
...) Paid Family and Medical Leave (up to 2 weeks after 1 year of service) Medical/dental insurance Ongoing training to build critical skills... ...includes placing the health and safety of our team members and guests as a top priority. We are committed to the highest safety and...Hourly payWeekly payFlexible hoursDarden Concepts
Stockton, CA1 day ago$18 - $20 per hour
...regardless of home language, graduates bilingual and biliterate in English and Spanish. Role Summary Voices Academies' Food Service Assistant will assist in coordinating the activities and operations of a snack bar facility, school site food program, food vending...Hourly payPermanent employmentFull timePart timeAfternoon shiftVoices College-Bound Language Academies
Stockton, CA4 days ago- ...Reporting to the General Manager and Restaurant Manager, the Host/Hostess greets and seats guests in a friendly and courteous manner, receives payment and assists other service personnel as needed to provide total guest satisfaction. Responds to and addresses guests concerns...Minimum wageContract workImmediate startFlexible hoursShift workNight shift
DEN - CVD - 8026
Stockton, CA6 days ago $85k - $95k
...Union Level Department Counseling and Psychological Services Campus Stockton Posting Number 2013042... ...Participates in staff and multidisciplinary team meetings. Represents CAPS at campus events including outreach presentations and orientation...Full timePart timeWork at officeLocal areaRelocationUniversity of the Pacific
Stockton, CA2 days ago- ...and happiness. As an Applebee's Host/Server Assistant, you will greet our guests at the door with a warm welcome and a smile. You will assist our servers in providing exceptional guest service and maintain the overall guest flow of the restaurant. You will work hard,...Hourly payDaily paidMinimum wageFlexible hoursShift work
Flynn Applebee's
Stockton, CA3 days ago - ...1 in Stockton, California, is looking for a dedicated Host/Hostess to greet and seat guests in a friendly manner. Responsibilities include managing the waiting list, assisting service personnel, and ensuring a high level of guest satisfaction throughout their dining experience...Minimum wage
DEN - CVD - 8031
Stockton, CA1 day ago - ...beverage orders and deliveries, but not only that. Our restaurant prides itself in providing excellent service, which is why we are looking for a host who will treat our guests with attentiveness, patience, and a positive attitude. Host greets (both arriving and departing...Flexible hoursShift work
IHOP
Stockton, CA1 day ago $10 per week
...plan with a company match after 1 year of service Anniversary pay (must meet eligibility... ...meals and a 25% discount when dining as a guest Opportunities – we train and provide... ...The physical demands described above are representative of those that must be met by employees to...Weekly payTemporary workFlexible hoursShift workRed Lobster
Stockton, CA6 days ago$17 - $18 per hour
...energetic environment that's centered in hospitality and high-quality service-Competitive salaries-Professional development, training, and... ...friendliness when dealing with residents, Team Members, and guests 100% - Aid in community marketing effort through positive...Full timeContract workPart timeImmediate startFlexible hoursMBK Real Estate
Stockton, CA1 day ago- ...Server Accountability Reporting to the General Manager and Restaurant Manager, the Server greets, seats, and services guests in a friendly and courteous manner, takes and delivers orders, suggestively sells, receives payment, and assists other service personnel as needed...Contract workImmediate startFlexible hoursShift workNight shift
DEN - CVD
Stockton, CA3 days ago - ...family and happiness.As an Applebee's Server, you will be our guests first and last impression. You must be friendly, make recommendations... ...plates, glasses, and baskets to and from dining room, service bar, and the kitchen about 30 times per shift(depending on flow...Daily paidMinimum wageFlexible hoursShift work
Hunter Super Techs - TurnPoint
Stockton, CA3 days ago $17.5 per hour
...the Lodge as they create a clean and orderly environment for our guests. Housekeepers ensure are responsible for general cleaning and... ...housekeeping including; sanitation, laundry operations, and/or guest services Excellent customer service and oral communication skills...Full timePart timeFor contractorsFor subcontractorImmediate startFlexible hoursShift workNight shiftGreat Wolf Lodge
Manteca, CA14 days ago$16.5 per hour
...Responsible for providing high quality customer service during all events, to achieve customer... .... Requests identification for every guest purchasing alcohol. Performs other... ...satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability...For contractorsImmediate startFlexible hoursShift workNight shiftWeekend workDormont Manufacturing Company
Stockton, CA2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Service Representative. Be the first to apply!
