Field Service Technician

For over 30 years, AMAROK has been the nation’s leading provider of highly advanced perimeter security solutions, protecting over 9,000 commercial and industrial properties. Our multi-layered security system relentlessly stops would-be thieves where The Electric Guard Dog™ starts.

Now is the perfect time to grow your career by joining our expanding Field Operations team! As a Field Service Technician, you will play a critical role in delivering top-tier service to our customers by providing expert preventive maintenance, repairs, and system upgrades. This position requires Monday–Friday overnight travel within a designated service radius of approximately 150–250 miles , ensuring the security and functionality of our systems nationwide.

Approximate Year End Earnings: $70,000 – $90,000 (inclusive of base pay and average overtime). Hourly compensation range is $30.00 – $33.00 per hour determined by experience, skill set, travel requirements, and geographical location.

Key Responsibilities

• Conduct preventative maintenance, troubleshooting, repairs, and system upgrades at customer sites, following established standard operating procedures to ensure optimal system performance.

• Assist the AMAROK Install Department with site planning, jurisdictional compliance, inspections, and system commissioning after construction is completed.

• Organize and prioritize daily service calls and route, ensuring timely and high-quality completion of maintenance and repair work.

• Build and maintain strong professional relationships with customers by delivering outstanding service, training, and support.

• Provide assistance to other Field Service Technicians as needed, fostering a culture of teamwork and knowledge sharing.

• Drive safely while following all local, state, and federal traffic laws to reach service locations efficiently.

• Monitor daily inventory levels, accurately complete service reports, and submit documentation within required deadlines.

• Track and submit expense reports in compliance with company policies.

Requirements & Qualifications

• Must be available to travel Monday–Friday weekly

• Valid Driver’s License

• At least 2+ years of hands-on experience troubleshooting and installing systems (experience with access control systems and/or fire alarms is a plus)

• OSHA certification and/or familiarity with OSHA compliance is strongly preferred

• Ability to lift and maneuver heavy objects as needed & safely climb a ladder up to 30 ft.

• Ability to operate various forms of power equipment such as: aerial lifts, concrete saws, jack hammers, augers, mixers, etc.

• Strong ability to analyze and troubleshoot system issues effectively

• Basic Math Skills – Necessary for measuring, calculating, and troubleshooting system configurations

This is an exciting opportunity to join a rapidly growing team and make a direct impact on securing businesses across the country. If you are a self-motivated professional with a passion for service, we want to hear from you!

Benefits:

• Excellent benefits package (Medical, Dental, Vision)
• Per Diem for overnight travel
• Company vehicle and company paid travel expenses
• Yearly Bonus
• Highly competitive pay (windshield time paid)
• Short & Long-term disability
• Life Insurance
• Flexible Spending Account (Section 125)
• Tuition Reimbursement Program
• Matching 401K retirement plan
• Excellent training
• Career Advancement

See what our employees have to say about working for AMAROK!

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